Data Protection Analyst (EMEA) at Fortra

United Kingdom

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Information TechnologyIndustries

Requirements

Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related fields (or equivalent work experience)
Familiarity with basic cybersecurity concepts, including malware, phishing, and common attack vectors
Basic understanding of data risk management and prevention controls
Proficiency in using Security Information and Event Management (SIEM) tools
Familiarity with endpoint protection platforms and related technologies
Ability to communicate technical information clearly and succinctly to both technical and non-technical stakeholders
Strong problem-solving ability with an analytical mindset to assess and process vast amounts of data and alerts
Ability to work well in a collaborative team environment
Prior experience in a customer-facing role, ideally in the managed services or tech industry
Stellar interpersonal and presentation abilities
Capability to interpret data and provide actionable insights
Proven track record of building and maintaining strong client relationships
Ability to collaborate effectively across internal teams
Certifications like CompTIA Security+, CySA+, or similar entry-level security certifications (a plus, not mandatory)

Responsibilities

Host weekly touchpoints to address concerns, provide updates, and ensure alignment with client goals
Conduct comprehensive quarterly business reviews to ensure clients are updated on service performance, product enhancements, and industry trends
Regularly perform spot-check data reviews to guarantee accuracy and compliance
Engage in meaningful discussions with clients to assess, advise, and improve their data risk posture
Guide clients in the understanding and implementation of prevention controls best suited to their needs
Collaborate internally to convey client feedback, ensuring our services evolve in line with client expectations and industry shifts
Identify upselling and cross-selling opportunities while ensuring client satisfaction and retention
Proactively address client issues or concerns, ensuring swift resolution and maintaining trust
Other duties as assigned

Skills

Key technologies and capabilities for this role

CybersecurityData ProtectionMalwarePhishingClient Relationship ManagementBusiness ReviewsRisk AssessmentComplianceUpsellingCross-selling

Questions & Answers

Common questions about this position

What benefits and compensation does Fortra offer?

Fortra offers competitive benefits and salaries, along with personal and professional development opportunities and flexibility.

Is this Data Protection Analyst role remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Data Protection Analyst position?

Required skills include proficiency in SIEM tools, familiarity with endpoint protection platforms, strong communication to technical and non-technical stakeholders, problem-solving with an analytical mindset, and prior customer-facing experience.

What is the company culture like at Fortra?

Fortra emphasizes tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun.

What makes a strong candidate for this role?

A strong candidate has a Bachelor's degree in Cybersecurity, IT, or related fields (or equivalent experience), familiarity with cybersecurity concepts, proven client relationship skills, and the ability to work collaboratively in a team.

Fortra

Cybersecurity solutions for businesses and enterprises

About Fortra

Fortra provides cybersecurity solutions aimed at protecting businesses from evolving cyber threats. Their products include threat detection and response, data protection, network security, and automation tools, all designed to work together seamlessly. Fortra differentiates itself from competitors by focusing on customer success and offering integrated and scalable solutions that can adapt to the needs of both small and large organizations. The company's goal is to simplify cybersecurity for its clients, ensuring they can operate securely and efficiently in a complex digital landscape.

Eden Prairie, MinnesotaHeadquarters

1991Year Founded

GROWTH_EQUITY_VCCompany Stage

CybersecurityIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Risks

Increased competition from market leaders may impact Fortra's market share and pricing.

Potential class action suit from ransomware attack could harm Fortra's reputation and finances.

Dependency on third-party distributors may affect direct customer relationships and profit margins.

Differentiation

Fortra offers integrated and scalable cybersecurity solutions for diverse business needs.

The company focuses on customer-centric approaches to enhance cybersecurity posture and automation.

Fortra's XDR solution provides comprehensive security across identity, network, cloud, and endpoints.

Upsides

Growing demand for XDR solutions boosts Fortra's market potential and client base.

Strategic partnerships in North America and EMEA expand Fortra's reach and service offerings.

Recognition as a market leader in security awareness training enhances brand reputation.

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