Data Analyst, AI Products - Singapore at Plaid

Singapore

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, TechnologyIndustries

Requirements

Bachelor’s degree in Computer Science, Statistics, Data Science, or related fields
2–3 years of experience in AI product analytics, NLP applications, or related roles
Strong Python skills and familiarity with NLP libraries (e.g., NLTK, SpaCy, Transformers)
Experience designing experiments and building dashboards for AI performance evaluation
Ability to connect technical model metrics with user experience and business outcomes
Preferred Qualifications
Prior experience in AI-driven tech companies
Hands-on experience building AI performance-cost-user experience evaluation systems
Strong understanding of NLP for text analysis, topic extraction, and tagging
Ability to communicate insights effectively to non-technical stakeholders
Strong curiosity and problem-solving mindset for AI strategy

Responsibilities

Build a quantitative evaluation framework to assess AI model performance (speech-to-text, summarization) and cost, providing data-driven input for AI strategy
Apply NLP techniques and Python tools to analyze unstructured data (user feedback, transcripts), extracting user tags and key topics for actionable insights
Measure and analyze AI functionality adoption, user satisfaction, and task success rates, linking model performance metrics with business and user experience outcomes
Collaborate with product and operations teams to translate insights into strategic recommendations and improvements
Take ownership of AI analytics initiatives, driving data-informed decisions that balance technical performance and business impact

Skills

Key technologies and capabilities for this role

PythonNLPSpeech-to-TextSummarizationData AnalysisQuantitative EvaluationUnstructured Data AnalysisUser Feedback Analysis

Questions & Answers

Common questions about this position

What is the work location for this Data Analyst role?

The position is onsite in Singapore.

What is the salary or compensation for this position?

This information is not specified in the job description, though market-competitive compensation is mentioned.

What skills are required for this Data Analyst position?

Required skills include a Bachelor’s degree in Computer Science, Statistics, Data Science or related fields, 2–3 years of experience in AI product analytics or NLP applications, strong Python skills with NLP libraries like NLTK, SpaCy, Transformers, experience designing experiments and building dashboards for AI evaluation, and ability to connect technical metrics with user and business outcomes.

What is the company culture like at Plaud?

Plaud fosters a culture that champions continuous learning, rapid growth, career acceleration, innovation, collaboration, customer success, and a creativity-driven workplace.

What makes a strong candidate for this role?

Strong candidates have the minimum qualifications plus preferred experience in AI-driven tech companies, building AI performance-cost-user experience evaluation systems, strong NLP understanding for text analysis and tagging, and effective communication of insights to non-technical stakeholders.

Plaid

Connects financial accounts to apps securely

About Plaid

Plaid simplifies financial data management for individuals and businesses by connecting various financial accounts to apps and services. Its main product is a set of APIs that allow developers to integrate financial data into their applications, enabling users to track spending, initiate payments, and access financial services all in one place. Plaid serves a wide range of clients, including app developers and financial institutions, and is used by popular apps like LendingTree and Square. Unlike many competitors, Plaid focuses on providing a comprehensive and scalable platform that supports various financial use cases, such as transactions and identity verification. The company's goal is to enhance the way users interact with their financial data, making it easier and more secure.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$714.3MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

We've got you covered: From medical, life, and 401ks, we’re here to support your physical, mental, and financial wellbeing.

Everyone is an owner: We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids.

Vacation your way: We want to make sure you have time to meet your personal needs with unlimited PTO and two weeks of synchronous, company-wide vacation.

Grow your skills: Every Plaid is in control of their career development with our learning stipends, tools, and trainings.

Risks

Increased competition from API-based banking solutions like FIS's Code Connect platform.

Potential legal challenges, such as PNC's lawsuit over trademark issues.

Demand for enhanced transparency and security in financial data sharing.

Differentiation

Plaid offers seamless financial data integration through robust APIs for diverse clients.

Plaid's Pay by Bank for Bill Pay provides a cost-effective recurring payment solution.

Plaid's strategic partnerships enhance its value proposition in payroll and payment sectors.

Upsides

Plaid's expansion into the Triangle area indicates growth and increased hiring potential.

Partnership with Dwolla enhances Plaid's presence in the secure payments sector.

Collaboration with Ansa expands market reach through pay-by-bank capabilities for merchants.

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