Data Analyst at Activision-Blizzard

Barcelona, Catalonia, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

GamingIndustries

Requirements

Proficiency in SQL (write complex queries comfortably and efficiently)
Experience with Python or R for statistical analysis and data modeling
Ability to design clean and intuitive dashboards using tools like Looker or equivalent BI platforms
Familiarity with Sprinklr for social data analysis (plus)
Experience with BigQuery, Google Cloud Platform, and working with large datasets (preferred)
Bonus: Experience with Zendesk or customer service tools
Curious, structured mindset understanding how data connects to player behavior and business impact
Ability to identify key metrics, segment player behaviors, and assess operational performance
Translate data into compelling stories and clear recommendations for technical and non-technical audiences
Proactive, organized, and comfortable presenting findings to leadership and partner teams

Responsibilities

Monitor, analyze, and report on daily player message inflow across channels (including Zendesk and Sprinklr), identifying volume spikes, sentiment changes, trending issues, and emerging opportunities
Design and manage recurring and ad-hoc reporting for Player Support and Game teams, supporting visibility into KPIs such as ticket deflection, automation success rate, contact reasons, or satisfaction scores
Define and evaluate AB tests across player-facing features or support optimizations, ensuring rigorous experiment design and insightful results interpretation
Translate business questions into data-driven analyses and dashboards that guide decision-making
Partner with teams across Community, Automation, Studio Support, and external partners to drive improvement initiatives with measurable outcomes
Contribute to OKRs, business reviews, and strategic planning through a data lens
Be a go-to person for data interpretation and help foster a culture of curiosity and continuous learning

Skills

Key technologies and capabilities for this role

ZendeskSprinklrA/B TestingData AnalysisReportingDashboardsSentiment AnalysisKPI AnalysisSQL

Questions & Answers

Common questions about this position

What technical skills are required for this Data Analyst role?

Proficiency in SQL for complex queries, experience with Python or R for statistical analysis and data modeling, and ability to design dashboards using tools like Looker or equivalent BI platforms are required. Familiarity with Sprinklr, BigQuery, Google Cloud Platform, and Zendesk are preferred or a plus.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this Data Analyst role remote or does it require office work?

This information is not specified in the job description.

What is the work environment like at King for this role?

You'll be embedded in a fun, dynamic and fast-paced environment, working closely with Player Support Operations, Community, Automation, and Studio Support teams.

What makes a strong candidate for this Data Analyst position?

Strong candidates are curious, structured, and skilled in translating data into compelling stories for technical and non-technical audiences, with business insight into player behavior, metrics, and operational performance, plus excellent collaboration skills.

Activision-Blizzard

Develops and publishes interactive video games

About Activision-Blizzard

Activision Blizzard develops and publishes video games, creating popular franchises like World of Warcraft, Call of Duty, and Candy Crush. Their games are available on various platforms and cater to a wide range of players, from casual mobile users to serious console and PC gamers. The company generates revenue through game sales, in-game purchases, subscriptions for games like World of Warcraft, and advertising through Activision Blizzard Media. They also profit from merchandise and esports events. What sets Activision Blizzard apart from competitors is its focus on high-quality gaming experiences that promote community and social interaction among players. The company's goal is to provide engaging and immersive entertainment that connects gamers worldwide.

Santa Monica, CaliforniaHeadquarters

1979Year Founded

$975MTotal Funding

IPOCompany Stage

Entertainment, GamingIndustries

1,001-5,000Employees