Support Engineer (EMEA - Weekends)
SupabaseSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Observability, Software, BiotechnologyIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote?
Yes, this is a fully remote position.
What technical skills are required for this role?
Required skills include 5+ years in engineering or support, experience with Kubernetes and Terraform (Prometheus is a plus), and technical knowledge of coding/SDLC, Linux, and cloud providers like AWS and GCP.
What is the salary or compensation for this role?
This information is not specified in the job description.
What is the work environment like at Chronosphere?
The role involves working independently and collaboratively in an interrupt-driven environment, bringing your authentic self to work, and collaborating closely with customers, account teams, engineering, and product teams.
What makes a strong candidate for this Customer Support Engineer role?
Strong candidates have 5+ years in engineering or support, direct customer-facing technical experience (ideally in SaaS, monitoring, or observability), and hands-on skills with Kubernetes, Terraform, Linux, coding/SDLC, and cloud providers.
Chronosphere
Cloud-native infrastructure and application monitoring
About Chronosphere
Chronosphere offers a platform that helps businesses monitor their cloud-native infrastructure and applications by quickly identifying and resolving issues before they affect customers. The platform filters out unnecessary data, allowing users to focus on critical information, which is especially useful for companies still using outdated monitoring tools. Unlike its competitors, Chronosphere emphasizes reducing observability costs, which can be a major expense for engineering teams, and helps decrease on-call alerts by up to 90%. The company's goal is to improve business efficiency and productivity while providing a strong return on investment.
New York City, New YorkHeadquarters
2019Year Founded
$359.3MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees
Benefits
Competitive Salary
Stock Options
Medical, Dental, Vision
Flexible PTO
Training & Career Growth
Flexible Work Enviroment
Commuter Benefits
Free Lunches
Risks
Emerging startups like Marqo increase competition in the observability space.
Integrating Calyptia may pose operational challenges and affect service quality.
Reliance on partnerships like CrowdStrike could risk disruptions in service.
Differentiation
Chronosphere uniquely integrates security features with observability through its CrowdStrike partnership.
The acquisition of Calyptia enhances Chronosphere's data pipeline capabilities for large-scale observability.
Chronosphere's platform reduces on-call pages by up to 90%, improving team productivity.
Upsides
Growing demand for cloud-native solutions boosts Chronosphere's market potential.
AI-driven observability tools enhance Chronosphere's value proposition by predicting and preventing issues.
FinOps practices increase demand for cost-effective observability, aligning with Chronosphere's offerings.
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