Manager, Airports Strategy & Planning
TuroSalary not specified
Customer Service/Ground Operations Agent at Allegiant Air
Stockton, California, United States
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Part TimeJob Type
NoVisa
Airlines, AviationIndustries
Requirements
- Must be authorized to work in the US as defined by the Immigration Act of 1986
- Must pass a Criminal Background Check
- High School Diploma/GED or equivalent
- Minimum one (1) year Customer Service experience or equivalent in related training and/or experience; Airline industry preferred
- Valid/Unexpired Driver's License
- Must be at least 18 years of age
- Ability to read, write, and speak English to receive/understand instructions, ensure safety, and interact with customers
- Basic computer skills; Knowledge of general office equipment (preferred)
- People oriented, highly motivated with a positive and friendly attitude (preferred)
- Available to work varied hours including nights, weekends, holidays, and stay late for irregular operations
- Well groomed and adhere to dress code policy
- Ability to work efficiently under time constraints
- Available to attend required training
- Successful completion of all practical and written curriculum (trainee status until completed)
- Ability to meet physical demands: stand, sit, talk, hear, see, reach, stoop, kneel, climb, use hands/fingers for tools/equipment; lift/push/pull/carry up to 20 lbs (office) or handle baggage of various weights; operate heavy motorized machinery; work in confined areas, various shifts, moderate noise, temperature/light fluctuations; some travel
Responsibilities
- Provide customer service to all customers, including scheduled or charter services
- Perform ground operations, aircraft cleaning, security, operations, and commissary duties as required
- Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats
- Provide information on arrival/departure times, boarding procedures, carry-on regulations, and seating arrangements
- Marshal in planes and push back aircraft
- Handle denied boarding situations, solicit volunteers, re-accommodate customers, and provide hotel, meal, and taxi vouchers when appropriate
- Assist customers with special needs (e.g., boarding assistance)
- Load and unload baggage and co-mail of various weights/dimensions to/from aircraft and airport baggage areas
- Operate heavy motorized machinery/equipment (e.g., tugs, tractors, belt loaders, bag carts, push-back tractors, deicers)
- Enforce safety/security measures and monitor safety-sensitive zones
- Ensure FAA, Allegiant Air, and airport regulations are followed
- Other duties as assigned
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time or part-time position?
This is a part-time position.
What experience is required for this role?
Minimum one year of customer service experience or equivalent in related training/experience is required; airline industry experience is preferred. A high school diploma or GED is also required.
What is the salary or compensation for this position?
This information is not specified in the job description.
What are the key personal qualities needed for this job?
Candidates must be people oriented, highly motivated with a positive and friendly attitude, able to work efficiently under time constraints, and available for varied hours including nights, weekends, and holidays.
Is visa sponsorship available for this position?
No, visa sponsorship is not available.
Allegiant Air
Low-cost airline for leisure travel
About Allegiant Air
Allegiant Air operates a low-cost airline that connects travelers from smaller cities to popular leisure destinations. The airline uses an all-jet fleet and offers low fares, making air travel affordable. In addition to flights, Allegiant provides travel-related products like hotel rooms, rental cars, and entertainment tickets, which can be purchased through its website. Since starting in 1999 with just one aircraft, Allegiant has grown to operate over 350 routes across the United States with a fleet of more than 92 aircraft. The company focuses on providing value and convenience for leisure travelers, offering both individual flight tickets and bundled vacation packages that include various travel services.
Las Vegas, NevadaHeadquarters
1999Year Founded
$746MTotal Funding
IPOCompany Stage
Automotive & Transportation, Consumer GoodsIndustries
1,001-5,000Employees
