Custom Software Engineer at Accenture

Pune, Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConsultingIndustries

Requirements

Minimum 5 years of experience
15 years of education
Microsoft Dynamics CRM Technical (Must have)
Strong Functional Understanding of D365 CRM Modules
Customization & Configuration
Security Model
Power Platform Integration
Dataverse (Common Data Service) Knowledge
D365 Sales Module: Lead and Opportunity Management, Sales Forecasting & Pipeline Management, Product Catalog Management, Quotes, Orders, and Invoices, Relationship Insights & Sales Insights
D365 Customer Service Module: Case Management, Queues and Routing Rules, Service Level Agreements (SLAs), Omnichannel for Customer Service (Optional), Knowledge Management
D365 Marketing Module: Customer Journeys & Campaign Automation, Email Marketing & Segmentation, Event Management, Lead Scoring Models, Marketing Insights & Analytics
Good-to-Have: JavaScript / Plugins / Power Platform SDK, Integration Knowledge (Azure Logic Apps, APIs, third-party tools), Reporting Tools (Power BI, SSRS, FetchXML), Customer Voice / Feedback Surveys, Certifications (MB-210, MB-220, MB-230)

Responsibilities

Lead the effort to design, build, and configure Microsoft Dynamics CRM Technical applications
Act as the primary point of contact
Collaborate with cross-functional teams
Ensure timely delivery of high-quality solutions
Develop custom software solutions to design, code, and enhance components across systems or applications
Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs

Skills

Microsoft Dynamics CRM Technical

D365 CRM Modules

Customization & Configuration

Security Model

Power Platform Integration

Dataverse

Lead and Opportunity Management

Sales Forecasting

Product Catalog Management

Quotes Orders Invoices

Case Management

Queues and Routing Rules

Service Level Agreements

Customer Journeys

Campaign Automation

Email Marketing

Lead Scoring

JavaScript

Plugins

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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