Controls Analyst at SEI

Oaks, Pennsylvania, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Investment Management, Wealth ManagementIndustries

Requirements

B.S./B.A. in Business, Accounting or Finance preferred
Strong dedication to quality customer service
Knowledge of the mutual fund industry
Excellent analytical and problem-solving skills
Strong interpersonal and communications skills
Ability to prioritize in a high-volume environment
Ability to grasp complex concepts, multi-task and be detail oriented
Excellent organizational skills
Must be a team player with an ability to work independently

Responsibilities

Review, analyze, and enter client information and transactions into multiple systems including Trust 3000, NxAS, Trust Office, Business Builder, Advisor Portal and Filenet Imaging Systems
Interpret monetary requests to determine the correct course of action, understanding client goals, objectives, SEI’s guidelines and procedures
Provide the highest level of quality when completing client requests
Maintain the highest level of confidentiality and privacy
Identify errors, provide feedback, identify trends and/or contributing factors, and recommend solutions
Identify Advisor related processing issues to ensure accurate completion of requests and provide value added servicing
Train other administrators on Operational responsibilities once sufficient knowledge is gained
Research, analyze and resolve events on the Trust 3000 system using various tools, systems and departments
Monitor various work queues and adjust resources as necessary to meet internal and external cutoff times
Learn all facets of the Middle Office Operations including new account set-up, distributions, receipts, trade processing, model changes, and monetary requests
Participate in departmental projects to improve current processes and/or systems
Occasionally provide overviews of Operations functions and systems to RIA clients and prospects
Call advisors when more information is needed

Skills

Key technologies and capabilities for this role

Trust 3000NxASTrust OfficeBusiness Buquality controltransaction reviewclient serviceinvestment operationsmutual fundssecurities

Questions & Answers

Common questions about this position

What are the working hours for this Controls Analyst role?

The hours are Monday-Thursday from 10:30 to 7:00 and Friday from 9:30 to 6:00.

What salary or compensation does this position offer?

This information is not specified in the job description.

What skills are required for the Controls Analyst position?

Candidates need a strong client-oriented approach, understanding of the mutual fund and securities business, willingness to learn investment management operations, and proficiency with systems like Trust 3000, NxAS, Trust Office, Business Builder, Advisor Portal, and Filenet Imaging Systems.

What is the company culture like for this role at SEI?

The culture emphasizes exceptional client service, 100% client satisfaction, highest level of quality, confidentiality, and close collaboration with Middle Office Regional Service Teams and other SEI Private Trust Company teams.

What makes a strong candidate for this Controls Analyst job?

Strong candidates have a client-oriented approach, understanding of mutual funds and securities, eagerness to learn investment operations, attention to detail in reviewing transactions, and the ability to identify errors, provide feedback, and train others.

SEI

Business and technology management consulting firm

About SEI

SEI provides consulting services focused on business and technology management. The firm works with clients to implement customized solutions and manage critical projects, particularly in sectors like healthcare. SEI's consultants collaborate closely with clients to tackle urgent and complex challenges, ensuring that each solution is specifically designed to meet the client's needs. Unlike many competitors, SEI is employee-owned, which fosters a strong commitment to client success and service quality. The company's goal is to enhance organizational performance through effective technology use and strategic planning, while also expanding its presence in various locations, including a new office in Charlotte.

Cincinnati, OhioHeadquarters

1992Year Founded

$705.3KTotal Funding

EARLY_VCCompany Stage

Consulting, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from AI-adopting firms challenges SEI's market position.

Economic uncertainties may reduce budgets for consulting services, impacting SEI's revenue.

Rapid technological changes require continuous adaptation, straining SEI's resources.

Differentiation

SEI is employee-owned, enhancing commitment and service quality.

SEI offers tailored solutions, ensuring client-specific business and technology strategies.

SEI has a strong presence in multiple locations, including a new Charlotte office.

Upsides

SEI benefits from increased demand for digital transformation consulting post-pandemic.

Growing interest in employee-owned models boosts SEI's employee engagement and retention.

SEI's partnership with Canoe enhances its alternative investment data management capabilities.

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