Content Manager, Special Projects at Remitly

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, Legal Analytics, Regulatory ComplianceIndustries

Requirements

Bachelor’s degree in law required, with preference for information management, business, or related discipline
5+ years in content/product/program roles delivering cross-functional projects
Strong stakeholder management; ability to influence across functions and geographies
Experience with partner integrations and/or custom solution delivery
Proficiency with project tooling (e.g., Asana) and data-driven decision-making
Program leadership; planning & prioritisation; risk management
Collaboration; communication; customer-centricity
Analytical thinking; problem solving; adaptability

Responsibilities

Facilitate global content roadmap definition, prioritisation, and governance; ensure alignment to commercial strategy and customer needs
Track delivery across jurisdictions; flag risks and dependencies early; drive resolution
Synthesize insights from customers, sales, and usage analytics into portfolio recommendations
Lead special projects with external partners and internal platforms to integrate content and workflows
Define business cases, success metrics, and pilot plans; manage legal/commercial coordination as required
Coordinate cross-functional squads to deliver outcomes
Scope and deliver bespoke content packages and accelerators for key customers
Ensure proposals adhere to standards for quality, maintainability, and IP considerations
Create reusable assets and playbooks to scale repeatable solutions
Document and harmonise core content processes across regions/business units
Implement continuous improvement initiatives to remove bottlenecks and reduce time-to-value
Establish lightweight PMO practices for reporting, risk management, and stakeholder communication

Skills

Project Management

Content Strategy

Roadmap Planning

Stakeholder Management

Strategic Collaborations

Cross-functional Coordination

Analytics

Business Case Development

Process Alignment

Customer Insights

Portfolio Management

Risk Management

Program Leadership

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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