Compliance and Documentation Coordinator (USA Healthcare) - Remote at A1M Solutions

South Africa

A1M Solutions Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, EducationIndustries

Requirements

  • Excellent verbal and written communication skills (must be comfortable speaking with US-based school contacts and families)
  • Strong organization and attention to detail
  • Reliable follow-up and time management abilities
  • Prior experience in administration, compliance, or coordination is advantageous
  • Comfortable using Google Sheets and online document systems
  • Reliable internet connection: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory
  • Reliable power backup solution to manage load shedding and power outages
  • Quiet workspace for calls
  • Ability to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to 24h00 South African time - subject to change in accordance with daylight savings)

Responsibilities

  • Prepare and manage Provider Information Packets (PIPs) for assigned ABA technicians/therapists
  • Confirm documentation requirements with schools, districts, or families
  • Review and collate all necessary materials (background checks, licenses, IDs, etc.)
  • Coordinate with the onshore HR team to obtain missing documents
  • Track and update progress in a Google Sheet (in progress, submitted, approved)
  • Ensure each packet is completed and submitted within two business days of assignment
  • Support process improvements to create better visibility and tracking systems

Skills

Documentation Management
Compliance
Communication
Organization
Follow-up
Administrative Coordination
Customer Service

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
11-50Employees

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