Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Solid experience working in motor damage handling
- Achieved the minimum competency requirements
- Ability to prioritize and multi-task effectively in a fast-paced environment
- Ability to communicate information clearly and concisely both verbally and in writing
- Proficiency in Desk Management, phone etiquette, time management, and dealing with difficult customers
- Strong negotiation skills
- Ability to handle technical referrals from other claim handlers
Responsibilities
- Investigate, evaluate, negotiate, and settle liability disputed motor damage and theft claims
- Determine whether to accept or deny a claim based on all documentation received
- Utilize acceptable investigation, claims handling, and settlement techniques to achieve cost-effective and timely closure by obtaining, reviewing, and analyzing documentation, policy provisions, and other records
- Make additional contact with other parties (e.g., claimants, third parties such as motor repair centers) as necessary
- Utilize diary system to pro-actively resolve outstanding issues and ensure timely processing and closure of claims
- Provide timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures
- Maintain accurate system data and documentation by collecting, recording, analyzing, and summarizing information
- Determine and timely set appropriate reserves within authority level
- Identify subrogation opportunities and fraud potential and make appropriate referrals
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a remote position or does it require office work?
The role requires team members to be primarily in the office to support in-person collaboration, which is a vital part of AIG's culture.
What benefits are offered for this role?
AIG offers a comprehensive Total Rewards Program that includes benefits focused on health, wellbeing, financial security, and professional development.
What skills are required for the Complex Motor Adjuster role?
Required skills include solid experience in motor damage handling, strong negotiation skills, ability to prioritize and multi-task in a fast-paced environment, clear communication verbally and in writing, and proficiency in desk management, phone etiquette, and time management.
What is the company culture like at AIG?
AIG values in-person collaboration as a vital part of its culture to create a supportive, connected environment for the team and clients.
What makes a strong candidate for this position?
The ideal candidate has solid experience in motor damage handling, has achieved minimum competency requirements, and demonstrates strong negotiation skills along with the ability to handle technical referrals.
AIG
Global insurance provider for individuals and businesses
About AIG
AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.
New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees