Complex Claims Adjuster at AIG

Bangkok, Bangkok, Thailand

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Relevant experience from insurance or broker, claims field in particular
Ability to multi-task and prioritize
Good English communication skills
Good problem-solving skills

Responsibilities

Handling large portfolios of Casualty Line of Business combining both local and multinational accounts with special claim bulletins
Working closely with loss adjusting firms, law firms including solicitors and monitoring performance, in handling litigation cases
Engaging with policyholders, insureds, brokers and agents on the progress of each claim
Monitoring and reporting on any loss trends/insights
Negotiating direct settlement with third-party/third-party legal representatives in a pro-active manner
Managing new incoming claims and ensuring claims are in line with Best Practice standards
Ensuring timely movement of reserves are performed as well as accurate claim adjudication while maintaining satisfaction of clients

Skills

Key technologies and capabilities for this role

Casualty ClaimsClaims HandlingLoss AdjustingLitigation ManagementReserve ManagementClaim AdjudicationNegotiationRisk Trends AnalysisMulti-taskingProblem-solvingEnglish Communication

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

The role requires team members to be primarily in the office to support in-person collaboration, which is a vital part of AIG's culture.

What benefits does AIG offer?

AIG provides a comprehensive Total Rewards Program that includes benefits focused on health, wellbeing, financial security, and professional development.

What skills are required for the Complex Claims Adjuster role?

Candidates need relevant experience from insurance or broker claims, ability to multi-task and prioritize, good English communication skills, and good problem-solving skills.

What is the company culture like at AIG?

AIG fosters a culture of inclusion and belonging through learning, cultural awareness activities, and Employee Resource Groups, while valuing in-person collaboration and investing in continuous learning and development.

What experience makes a strong candidate for this role?

Relevant experience handling claims in insurance or broker environments is essential, along with strong multi-tasking, prioritization, communication, and problem-solving abilities.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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