Complex Claims Adjuster (12 month FTC) at AIG

Croydon, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Previous Accident & Health or Personal Accident claims experience
Policy language skills enabling accurate and consistent policy wording interpretation
A basic knowledge of legal/regulatory and litigation procedural requirements
Strong verbal and written communication skills
Time management – ability to handle multiple priorities, organize work, and meet deadlines
Attention to detail and the ability to problem solve
Strong customer service and negotiating skills

Responsibilities

Handle and investigate all complex claims allocated in accordance with agreed internal service levels, best practice requirements, and against policy conditions
Develop and maintain technical and soft skills to enable accurate assessment and reserving of complex claims
Promote compliance with best practice for all aspects of claims assessment within personal accident, adhering to specific procedures and processes
Actively promote and demonstrate the principles of Treating Customers Fairly in claims handling, reinforcing the FCA and internal Complaints procedures
Proactively identify and review suspect/fraudulent claims using key fraud indicators

Skills

Claims Handling

Personal Accident Claims

Policy Interpretation

Regulatory Compliance

Fraud Detection

Negotiation

Customer Service

Time Management

Problem Solving

Attention to Detail

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

Land your dream remote job 3x faster with AI

Try Jobo Free