Clinical Operations Manager at IQVIA

Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Pharmaceuticals, Clinical ResearchIndustries

Requirements

Bachelor's Degree in scientific discipline or health care preferred
Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience
In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines)
Good leadership skills
Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint
Written and verbal communication skills including good command of English
Excellent organizational and problem solving skills
Effective time management skills and ability to manage competing priorities
Ability to establish and maintain effective working relationships with coworkers, managers, and clients

Responsibilities

Manage staff in accordance with organization’s policies and applicable regulations, including planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems
Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process, and ensure that new employees are properly onboarded and trained
Ensure that staff has the proper materials, systems access and training to complete job responsibilities, and provide oversight for the execution of the training plan, SOP review and training experiences, as applicable
Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training
Manage the quality of assigned staff's clinical work through regular review and evaluation of work product
Identify quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff
Ensure that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management
Collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service
Participate in corporate or organizational departmental quality or process improvement initiatives

Skills

Key technologies and capabilities for this role

Clinical TrialsTeam ManagementStaff TrainingResource AllocationQuality AssurancePerformance ManagementOnboardingSOP ReviewProject OversightRegulatory Compliance

Questions & Answers

Common questions about this position

What qualifications are required for the Clinical Operations Manager role?

A Bachelor's Degree in a scientific discipline or health care is preferred, along with prior clinical trial experience in a management or leadership capacity. Candidates need in-depth knowledge of clinical research regulatory requirements like GCP and ICH guidelines, plus strong leadership, communication, organizational, and problem-solving skills.

What does the Clinical Operations Manager do on a daily basis?

The role involves managing a team of clinical staff, planning and directing work, assessing performance, guiding development, ensuring proper training and resources, allocating staff to projects, reviewing work quality, and addressing issues to meet project objectives.

Is the Clinical Operations Manager position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for the Clinical Operations Manager position at IQVIA?

Strong candidates have prior clinical trial management experience, in-depth knowledge of GCP and ICH guidelines, proven leadership skills, and proficiency in Microsoft Office tools, along with excellent communication and organizational abilities to effectively manage teams and projects.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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