Clearance Agent Associate at FedEx

Angeles City, Central Luzon, Philippines

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Logistics, Transportation, Supply ChainIndustries

Requirements

Knowledge of customs documentation (invoices, bills of lading, packing lists, import/export permits)
Ability to communicate and collaborate with customers, freight forwarders, and government agencies
Capability to liaise with regulatory bodies
Awareness and ability to stay up-to-date with customs regulations, trade agreements, and tariff structures
Skills in ensuring accurate and timely submission of customs declarations and maintaining documentation in compliance with policies and regulations
Ability to collaborate with internal stakeholders (operations, customer service, sales teams)
Commitment to providing exceptional customer service

Responsibilities

Review customs documentation, including invoices, bills of lading, packing lists, and import/export permits
Communicate and collaborate with customers, freight forwarders, and government agencies to gather necessary information, resolve inquiries, and address customs-related issues
Liaise with all regulatory bodies to facilitate the customs clearance process and resolve any issues that may arise
Stay up-to-date with changes in customs regulations, trade agreements, and tariff structures to ensure compliance and provide accurate advice to customers
Ensure accurate and timely submission of customs declarations and maintain proper documentation in compliance with organization policies and regulatory requirements
Collaborate closely with internal stakeholders, including operations, customer service, and sales teams, to ensure smooth and timely customs clearance processes
Provide exceptional customer service by proactively addressing customer inquiries, resolving issues, and ensuring customer satisfaction

Skills

customs clearance

freight forwarding

logistics coordination

documentation processing

compliance regulations

FedEx

Global logistics and transportation services provider

About FedEx

FedEx provides logistics and transportation services, focusing on shipping, package tracking, and supply chain management. The company serves a diverse clientele, including small businesses, large corporations, and individual consumers, across various regions worldwide. FedEx's services include express shipping for fast delivery, ground shipping for cost-effective options, freight services for large shipments, and customs brokerage to assist with international shipping regulations. What sets FedEx apart from its competitors is its extensive global network and reliable service, which allows it to offer a wide range of delivery options tailored to different needs. The company's goal is to ensure efficient and dependable delivery solutions for all its customers.

Memphis, TennesseeHeadquarters

1973Year Founded

IPOCompany Stage

Automotive & TransportationIndustries

10,001+Employees

Risks

Increased competition from GXO Logistics may impact market share.

Surcharge extensions could drive customers to cost-effective alternatives.

Divestment of FedEx Freight may cause short-term operational disruptions.

Differentiation

FedEx's DRIVE program enhances decision-making and operational efficiency.

The One-Stop Shop platform streamlines global shipping for businesses.

FedEx's electric vehicles in Singapore align with sustainability trends.

Upsides

DRIVE program could lead to cost savings and improved service delivery.

One-Stop Shop offers a competitive edge in logistics solutions.

Electric vehicles may reduce operational costs and carbon footprint.

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