Claims Quality Analyst, NY

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

Candidates should possess an Associate’s Degree or Bachelor’s Degree, and preferred experience includes business experience in a healthcare and/or insurance setting, NY Workers Compensation experience, and operations experience with Peer Review, UR, and/or case management, along with working with technology-based processes.

Responsibilities

The Quality Analyst will conduct quality audits of reports accompanying medical records to ensure completeness and address client questions, follow up with reviewers and clients as needed, update clients on referral progress, ensure reports are grammatically correct and adhere to QA checklists, format reports for approval, communicate clearly between the customer, reviewer, and Operations team, and confidently speak with physicians and clients regarding peer reviews, while also performing other duties and special projects as assigned and meeting deadlines.

Skills

Medical file review

Quality audits

Report formatting

Client communication

Physician and client interaction

Healthcare industry knowledge

Insurance processes

Peer review

Utilization Review (UR)

Case management

Technology-based processes

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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