Operations Associate, Insurance Operations
Grow Therapy- Full Time
- Junior (1 to 2 years)
Candidates should possess at least two years of experience in a call center environment or a customer-facing role, demonstrating strong communication skills, time management abilities, and meticulous attention to detail. A commercial insurance background, particularly with property and casualty exposure in auto, is considered a plus. Proficiency in Microsoft Office and Google Suite is also required.
As a Claims Operations Associate, you will accept inbound calls and emails from agents, brokers, and insureds reporting new losses, accurately entering data into the claims management system, and providing high-level claim insights for previously reported losses, including claim numbers, adjuster information, and contact details. You will also handle special projects and additional duties related to the claims organization, collaborating effectively within a distributed team environment.
Data-driven trucking insurance solutions provider
Nirvana Insurance provides specialized insurance solutions for the trucking industry, focusing on safety and efficiency. Their services utilize data to offer fast quotes and proactive protection, helping businesses save money while enhancing safety measures. Unlike traditional insurance providers, Nirvana Insurance operates as an independent insurance producer, allowing them to access multiple insurance companies and offer competitive rates and comprehensive coverage. Their online application process is streamlined, enabling clients to obtain coverage in under 10 minutes, and they ensure hassle-free claims handling through experts in transportation. The company aims to modernize the insurance experience by making it more straightforward and equitable, with policies backed by reputable reinsurance partners.