Senior Investigator, Special Investigations Unit (Aetna SIU)
CVS HealthSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Bachelor’s degree or equivalent experience
- Ability to handle conflict comfortably
- Field Claim Rep with Auto and Field experience preferred
- Ability to read, interpret and react to documents such as insurance policies, procedures manuals, and legal documents
- Able to assemble information, develop opinions and clearly express decisions using sound reasoning and judgment
- Ability to write reports and compose correspondence
- Ability to communicate, both verbally and in writing, and possess good problem resolution skills and good interpersonal skills
- Able to accurately deal with mathematics and financial areas and develop an understanding of personal and business finance documents
- Can tactfully and effectively deal with all types of people
- Able to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
- Ability to organize assigned work
- Ability to maintain a professional image
- Ability to work in the U.S. without current or future sponsorship
Responsibilities
- Become familiar with the specialized investigation of claims
- Meet with people involved with claims (this may be outside our office environment)
- Increased role as a trainer/resource for branch associates in the Claims Department
- Develop and present educational materials to claim associates that focus on fraud awareness/investigation
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What work arrangement does this position offer?
The role offers a merit-based work-from-home program based on job responsibilities, with initial in-person training followed by flexibility as defined by the leadership team.
What benefits does Auto-Owners Insurance provide?
Benefits include a competitive base salary, matched 401(k), fully-funded pension plan once vested, bonus programs, and generous paid time off including holidays, vacation, personal time, and sick leave.
What skills and experience are required for the Claims Investigator role?
Required skills include a Bachelor’s degree or equivalent, ability to read and interpret insurance policies and legal documents, strong communication and problem resolution skills, and field claim experience with auto preferred. Candidates must also hold a valid driver’s license and maintain a good driving record.
What is the company culture like at Auto-Owners Insurance?
Auto-Owners offers a friendly work environment, structured training program, employee mentoring, and rewarding work alongside great people focused on financial security.
What makes a strong candidate for this SIU Claims Investigator position?
Strong candidates have a Bachelor’s degree or equivalent, field claim rep experience with auto, ability to handle conflict, investigate claims, train associates on fraud awareness, and effectively communicate decisions.
Auto-Owners Insurance
About Auto-Owners Insurance
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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