Claims Consultant at Acrisure

Montpelier, Vermont, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, FintechIndustries

Requirements

HS Diploma or recognized equivalent
3-5 years of relevant experience
VT or NY Property & Casualty Insurance License
Proficiency with MS Office
Prior experience with Applied Epic is a plus

Responsibilities

Provide clients with customer service such as answering claims related questions, discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed
Contact clients and gather all appropriate information to adequately report claims and report claims to all appropriate carriers under all appropriate lines of business
Enter all claims into Epic and generate Acord notices and follow up with carriers to ensure that the claim was reported, obtain necessary adjuster contact information and claim number then provide client with this information
Inform producers and managers of any problems or issues concerning a client or a claim
Actively manage claims for assigned clients and follow open claims utilizing activity system, obtaining status and updating Epic
Continuously document claim file notes with all activities conducted on claim
Proactively guide claims to a timely resolution
Advocate for client in reserving and claim evaluations
Coordinate carrier request with clients
Coordinates claim reviews between the carrier and insureds
Actively participate in claim reviews for assigned
Develop relationships with assigned clients and carriers
Prepare loss summary reports for internal customers
Comply with agency standards, policies and procedures and assist claims manager with all tasks as requested

Skills

Key technologies and capabilities for this role

EpicACORDClaims ReportingCustomer ServiceCarrier CoordinationClient AdvocacyClaims ManagementLoss ReportingClaim Reviews

Questions & Answers

Common questions about this position

What is the salary range for the Claims Consultant position?

The base compensation range is $63,000 - $68,000, with placement based on factors like skills, experience, qualifications, location, and internal equity.

Is this a remote position or does it require working in an office?

This information is not specified in the job description.

What are the key requirements for the Claims Consultant role?

Candidates need an HS Diploma or equivalent, 3-5 years of relevant experience, a VT or NY Property & Casualty Insurance License, and proficiency with MS Office. Prior experience with Applied Epic is a plus.

What is the company culture like at Acrisure?

Acrisure's culture is defined by an entrepreneurial spirit, including innovation, client centricity, and an indomitable will to win.

What benefits are offered for this position?

Benefits include competitive compensation, industry-leading healthcare, savings and investments, charitable giving programs, opportunities for growth, and parental leave, plus generous time away.

Acrisure

Insurance broker specializing in risk management

About Acrisure

Acrisure provides insurance and risk management services through a network of independent insurance agencies known as Agency Partners. This model allows Acrisure to offer tailored solutions to a diverse clientele, including business owners and institutions in sectors like agriculture, arts, and waste management. The Agency Partners maintain local relationships while leveraging Acrisure's global resources, ensuring personalized service. The company generates revenue by earning commissions and fees from insurance policies sold through its partners, fostering a mutually beneficial relationship. Acrisure's goal is to combine local expertise with global capabilities to deliver high-quality insurance solutions.

Grand Rapids, MichiganHeadquarters

2005Year Founded

$19.5MTotal Funding

DEBTCompany Stage

Financial ServicesIndustries

1,001-5,000Employees

Risks

Increased competition from fintech firms may challenge Acrisure's market share.

Rapid expansion could lead to integration risks and cultural clashes.

Strategic alliances may result in conflicts of interest or operational inefficiencies.

Differentiation

Acrisure's unique model leverages a global network of independent Agency Partners.

The company combines local expertise with global resources for tailored client solutions.

Acrisure's rapid growth is driven by strategic partnerships and innovative insurance products.

Upsides

Acrisure's expansion into new markets like Bermuda strengthens its global presence.

The appointment of industry veterans enhances Acrisure's leadership and growth potential.

Winning 'Broker of the Year' boosts Acrisure's reputation and client trust.

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