Claims Consultant at Acrisure

Montpelier, Vermont, United States

Acrisure Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, FintechIndustries

Requirements

  • HS Diploma or recognized equivalent
  • 3-5 years of relevant experience
  • VT or NY Property & Casualty Insurance License
  • Proficiency with MS Office
  • Prior experience with Applied Epic is a plus

Responsibilities

  • Provide clients with customer service such as answering claims related questions, discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed
  • Contact clients and gather all appropriate information to adequately report claims and report claims to all appropriate carriers under all appropriate lines of business
  • Enter all claims into Epic and generate Acord notices and follow up with carriers to ensure that the claim was reported, obtain necessary adjuster contact information and claim number then provide client with this information
  • Inform producers and managers of any problems or issues concerning a client or a claim
  • Actively manage claims for assigned clients and follow open claims utilizing activity system, obtaining status and updating Epic
  • Continuously document claim file notes with all activities conducted on claim
  • Proactively guide claims to a timely resolution
  • Advocate for client in reserving and claim evaluations
  • Coordinate carrier request with clients
  • Coordinates claim reviews between the carrier and insureds
  • Actively participate in claim reviews for assigned
  • Develop relationships with assigned clients and carriers
  • Prepare loss summary reports for internal customers
  • Comply with agency standards, policies and procedures and assist claims manager with all tasks as requested

Skills

Epic
ACORD
Claims Reporting
Customer Service
Carrier Coordination
Client Advocacy
Claims Management
Loss Reporting
Claim Reviews

Acrisure

Insurance broker specializing in risk management

About Acrisure

Acrisure provides insurance and risk management services through a network of independent insurance agencies known as Agency Partners. This model allows Acrisure to offer tailored solutions to a diverse clientele, including business owners and institutions in sectors like agriculture, arts, and waste management. The Agency Partners maintain local relationships while leveraging Acrisure's global resources, ensuring personalized service. The company generates revenue by earning commissions and fees from insurance policies sold through its partners, fostering a mutually beneficial relationship. Acrisure's goal is to combine local expertise with global capabilities to deliver high-quality insurance solutions.

Grand Rapids, MichiganHeadquarters
2005Year Founded
$19.5MTotal Funding
DEBTCompany Stage
Financial ServicesIndustries
1,001-5,000Employees

Risks

Increased competition from fintech firms may challenge Acrisure's market share.
Rapid expansion could lead to integration risks and cultural clashes.
Strategic alliances may result in conflicts of interest or operational inefficiencies.

Differentiation

Acrisure's unique model leverages a global network of independent Agency Partners.
The company combines local expertise with global resources for tailored client solutions.
Acrisure's rapid growth is driven by strategic partnerships and innovative insurance products.

Upsides

Acrisure's expansion into new markets like Bermuda strengthens its global presence.
The appointment of industry veterans enhances Acrisure's leadership and growth potential.
Winning 'Broker of the Year' boosts Acrisure's reputation and client trust.

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