Claims Compliance Process Supervisor

Remote

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$95,000 – $112,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, FintechIndustries

Requirements

The ideal candidate will have a deep understanding of homeowner's insurance claims and experience with compliance in personal auto claims. Experience in litigation, pre-suit, and alternate dispute resolution is also beneficial. This role requires the ability to lead a team of compliance specialists and communicate trends clearly and convincingly.

Responsibilities

The Claims Compliance Process Supervisor will review and report on compliance adherence for all claims adjusting groups. This includes supervising a team responsible for claims compliance operations, litigation support, regulatory response handling, and managing incoming communications. Responsibilities also involve monitoring operational data, driving operational readiness, delegating projects, and overseeing coordination with outside counsel. The role includes leading research and interpretation of state-specific regulations, supervising responses to audits and data calls, overseeing compliance initiatives, and supporting compliance readiness for new product launches. Additionally, the supervisor will manage the execution and quality of internal audits and state-specific compliance reviews.

Skills

Claims Compliance

Homeowner's Insurance Claims

Personal Auto Claims

Litigation

Pre-suit

Alternate Dispute Resolution

Team Leadership

Quality Assurance

Process Improvement

Kin Insurance

Simplifies home insurance for homeowners

About Kin Insurance

Kin Insurance simplifies the home insurance experience for homeowners, especially those living in coastal areas. The company offers clear and straightforward insurance options that are easy to understand and obtain, addressing the complexities and high costs typically associated with home insurance. By providing direct-to-consumer policies, Kin eliminates the need for brokers or agents, which helps reduce costs and allows for more personalized service. This model fosters a closer relationship with clients, enhancing customer satisfaction. Kin uses technology and data to offer competitive rates and tailor coverage to meet individual homeowner needs. Their commitment to transparency and customer support is evident, with many clients saving an average of $500 when switching to Kin. The goal of Kin Insurance is to make home insurance more accessible, affordable, and customer-focused, distinguishing itself in the competitive insurance market.

Chicago, IllinoisHeadquarters

2016Year Founded

$317.1MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Medical, dental, and vision

Life & disability

Commuter benefits

401k

Education & professional development

Flexible PTO

Company provided lunch

Risks

Increased competition from insurtech companies like Lemonade and Hippo.

Potential impact of climate change on coastal areas could raise claims costs.

Regulatory challenges in new markets like Texas may complicate operations.

Differentiation

Kin Insurance offers direct-to-consumer policies, eliminating the need for brokers.

The company uses extensive property data for precise pricing and improved underwriting.

Kin focuses on coastal homeowners, providing tailored insurance solutions for high-risk areas.

Upsides

Kin's expansion into Texas taps into an underserved market with high demand.

The company achieved a $1bn valuation, securing its Unicorn status in 2023.

Kin's technology-driven model ensures competitive rates and personalized service.

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