Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Minimum 3 years of experience or knowledge in handling commercial auto claims (an asset)
- College/University or equivalent industry experience
- Ability to make decisions and give directions to counsel and/or adjusters
- Strong negotiating skills
- Strong written and oral communication skills
- Excellent organizational and interpersonal skills
- Ability to multi-task and work effectively in a fast paced busy team environment
- Ability to manage workload effectively and efficiently
- Enrollment or willingness to obtain CIP designation (an asset)
- Proficient computer skills to navigate paperless claim file system
Responsibilities
- Handle various types of mainstream physical damage claims including vehicle repairs, total losses, subrogation and fault determination, DCPD claims and out of province claims
- Operate in accordance and within all operational/Best Practices guidelines
- Determine coverage, draft reservation of rights and denial letters
- Attend mediation/settlement conference and instruct independent adjusters and attorneys in the negotiation and settlement of claims
- Review casualty claims in conjunction with policy wordings to determine coverage
- Provide direction to adjusters on investigation of claims
- Prepare disclaimer and/or reservation of rights letters and communicate same to underwriters, brokers and insureds when applicable
- Provide instruction to legal counsel to bring about appropriate resolution of claim
- Ensure compliance by legal counsel of litigation guidelines
- Participate in mediation/ADR process to bring about resolution of claim
- Negotiate settlements directly where possible
- Issue payments within appropriate time frame
- Operate within best practices guidelines, including timely reserve review, notes, payment requests, electronic diary
- Inform management of all complaints, large losses, coverage issues, etc
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience is required for the Claims Analyst III, Commercial Auto position?
Minimum 3 years of experience or knowledge in handling commercial auto claims is an asset, along with college/university or equivalent industry experience.
What key skills are needed for this role?
The role requires strong negotiating skills, strong written and oral communication skills, excellent organizational and interpersonal skills, ability to multi-task in a fast-paced team environment, and proficient computer skills.
Is any certification required or preferred?
Enrollment or willingness to obtain CIP designation is an asset.
What is the work environment like at AIG for this position?
The role involves working effectively in a fast-paced busy team environment, with a focus on consistent technical excellence, responsive service, and collaboration with adjusters, legal counsel, underwriters, and brokers.
What makes a strong candidate for this Claims Analyst role?
A strong candidate has at least 3 years in commercial auto claims, decision-making ability to direct counsel and adjusters, strong negotiation and communication skills, and the ability to manage workload in a fast-paced environment; CIP designation pursuit is a plus.
AIG
Global insurance provider for individuals and businesses
About AIG
AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.
New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees
Benefits
Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account
Risks
Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.
Differentiation
AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.
Upsides
AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.
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