Connectly

Citrix Engineer (US IT Consulting & Services, WFH)

Philippines

$95,000 – $105,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Consulting & ServicesIndustries

Requirements

Candidates are required to have 5 to 7 years of experience in a Citrix environment, with 3–5 years specifically focused on designing, implementing, and maintaining Citrix Virtual Desktop Infrastructure (VDI) solutions. Proficiency in Citrix Provisioning Services (PVS) and Machine Creation Services (MCS) for desktop delivery is essential, alongside knowledge of Citrix Delivery Controllers, StoreFront, Workspace, and Virtual Delivery Agents (VDA). Experience troubleshooting ICA Protocol, optimizing HDX Technology, and managing user access and session performance is also necessary.

Responsibilities

The Citrix Engineer will be responsible for designing, implementing, and maintaining Citrix VDI solutions to support enterprise operations, managing and optimizing Citrix Provisioning Services (PVS) and Machine Creation Services (MCS) for efficient desktop delivery, troubleshooting and resolving issues related to virtual desktops, application publishing, user access, and ICA Protocol performance, optimizing Citrix HDX Technology for improved multimedia performance, administering Citrix Delivery Controllers for session management and load balancing, configuring and maintaining Virtual Delivery Agents (VDA), overseeing Citrix StoreFront and Workspace portals, monitoring infrastructure performance using Citrix Director and applying analytics-driven optimizations, implementing security measures within Citrix DaaS, and collaborating with IT teams to integrate Citrix solutions with broader network and cloud systems, providing technical support, documentation, and best practices for Citrix VDI management.

Skills

Citrix Virtual Desktop Infrastructure (VDI)
Citrix Provisioning Services (PVS)
Machine Creation Services (MCS)
Citrix Delivery Controllers
StoreFront
Workspace
Virtual Delivery Agents (VDA)
ICA Protocol
HDX Technology
PowerShell scripting
Citrix DaaS security
Cloud platforms (Azure, AWS)
ITIL practices
Troubleshooting
User support and training

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

Key Metrics

San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.

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