Connectly

Citrix Engineer (US IT Consulting & Services, WFH)

Philippines

$95,000 – $105,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Consulting & ServicesIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: P95,000 - P105,000 (Salary Package)
  • Schedule: Monday – Friday (10:00 PM - 07:00 AM PHT)

This role involves designing, implementing, and maintaining Citrix Virtual Desktop Infrastructure (VDI) solutions for enterprise operations.

Requirements

  • Experience: 5 to 7 years of experience in a Citrix Environment.
  • VDI Design & Implementation: 3–5 years of experience in designing, implementing, and maintaining Citrix Virtual Desktop Infrastructure (VDI) solutions.
  • Citrix Technologies:
    • Proficiency in Citrix Provisioning Services (PVS) and Machine Creation Services (MCS) for desktop delivery.
    • Strong knowledge of Citrix Delivery Controllers, StoreFront, Workspace, and Virtual Delivery Agents (VDA).
    • Experience in troubleshooting ICA Protocol, optimizing HDX Technology, and managing user access and session performance.
  • Nice to Have:
    • Experience integrating Citrix with cloud platforms (e.g., Azure, AWS) and enterprise network systems.
    • Knowledge of Citrix DaaS security configurations and compliance best practices.
    • Familiarity with PowerShell scripting for automation and Citrix environment management.
    • Exposure to ITIL practices and experience working in enterprise IT support environments.
    • Ability to document technical procedures and provide user support and training on Citrix environments.

Responsibilities

  • Design, implement, and maintain Citrix VDI solutions to support enterprise operations.
  • Manage and optimize Citrix Provisioning Services (PVS) and Machine Creation Services (MCS) for efficient desktop delivery.
  • Troubleshoot and resolve issues related to virtual desktops, application publishing, user access, and ICA Protocol performance.
  • Optimize Citrix HDX Technology for improved multimedia performance and bandwidth efficiency.
  • Administer Citrix Delivery Controllers for session management and load balancing.
  • Configure and maintain Virtual Delivery Agents (VDA) for seamless desktop and application delivery.
  • Oversee Citrix StoreFront and Workspace portals for user authentication and access control.
  • Monitor infrastructure performance using Citrix Director and apply analytics-driven optimizations.
  • Implement security measures within Citrix DaaS to ensure compliance and secure remote access.
  • Collaborate with IT teams to integrate Citrix solutions with broader network and cloud systems.
  • Provide technical support, documentation, and best practices for Citrix VDI management.

Company Information & Benefits

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Our client is among New York City’s premier providers of IT consultation, network integration, and managed services.

Benefits & Perks:

  • Work From Home (WFH)
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Regular Company Events, Work Life Balance, and Career growth opportunities

Application Instructions

  • JOIN CONNECTOS NOW!

Additional Details

  • Workplace: Remote
  • Language: English
  • Department: Information & Communication Technology
  • Published: 2025-06-04

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Skills

Citrix Virtual Desktop Infrastructure (VDI)
Citrix Provisioning Services (PVS)
Machine Creation Services (MCS)
Citrix Delivery Controllers
StoreFront
Workspace
Virtual Delivery Agents (VDA)
ICA Protocol
HDX Technology
PowerShell scripting
Citrix DaaS security
Cloud platforms (Azure, AWS)
ITIL practices
Troubleshooting
User support and training

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.

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