Chief Information Officer (CIO) at Zenoti

Hyderabad, Telangana, India

Zenoti Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Beauty and Wellness, SaaS, TechnologyIndustries

Requirements

  • Strategic visionary with expertise in orchestrating IT operations, applications, data, and infrastructure
  • Strong leadership qualities including strategic change management, people leadership, results orientation, business acumen, and coalition building
  • Experience directing Information Security, Application Security, and Cloud Security programs
  • Knowledge of embedding security into IT operations, development life cycles, and Cloud operations
  • Expertise in developing strategies for business applications, including ERP, CRM systems, collaboration tools, and BI solutions
  • Ability to strategize and direct AI Automation for internal efficiency
  • Proficiency in incident management, security awareness training, vendor security oversight, performance metrics, IT governance, compliance, and IT Risk Management
  • Collaborative skills to integrate security and IT into business strategies with other executives

Responsibilities

  • Craft and execute an innovative IT strategy aligned with company business objectives, prioritizing high-impact initiatives
  • Direct Information Security, Application Security, and Cloud Security programs, embedding security into IT operations, development life cycles, and Cloud operations
  • Develop strategies for business applications supporting company goals, including ERP, CRM systems, collaboration tools, and BI solutions
  • Strategize and direct internal teams towards AI Automation for internal efficiency
  • Lead response to security incidents, ensuring swift action and clear stakeholder communication
  • Foster a culture of security awareness with regular training on best practices and threat intelligence
  • Assess and manage third-party vendor security to meet company standards
  • Develop and report on key security metrics to assess program effectiveness and guide improvements
  • Ensure compliance with regulatory standards and manage risks through a comprehensive IT Risk Management program
  • Collaborate with other executives to integrate security into business strategies
  • Formulate and implement a strategy for business applications aligned with organizational objectives
  • Oversee ERP and CRM systems to streamline operations and enhance customer relationships
  • Ensure effective collaboration tools and BI solutions for optimal communication and data-driven decisions

Skills

IT Strategy
Cloud Computing
IT Operations
Data Management
Infrastructure Management
Cybersecurity
Compliance
Enterprise Architecture

Zenoti

Cloud-based software for beauty businesses

About Zenoti

Zenoti provides cloud-based software tailored for salons, spas, and med spas, helping over 12,000 businesses across more than 50 countries manage their operations. The software includes tools for appointment scheduling, billing, payments, reporting, analytics, marketing, employee management, and inventory control, all aimed at improving customer experience and automating front desk tasks. Operating on a Software-as-a-Service (SaaS) model, clients pay a subscription fee for access to the software, which is continuously updated without manual installations. Zenoti distinguishes itself by offering modern, touchless interactions like online booking and self-check-in, along with 24/7 support and assistance with data migration for new clients. The company's goal is to enhance the efficiency and customer experience of businesses in the beauty and wellness industry.

Bellevue, WashingtonHeadquarters
2010Year Founded
$322MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Parental Leave
Unlimited Paid Time Off
Flexible Work Hours
Wellness Program

Risks

Emerging competitors in beauty software could threaten Zenoti's market share.
Economic downturns may reduce spending in the beauty and wellness industry.
Data privacy regulations like GDPR pose compliance challenges for Zenoti.

Differentiation

Zenoti offers a comprehensive mobile solution for salons, spas, and med spas.
The platform supports both large chains and small businesses with scalable features.
Zenoti's SaaS model ensures continuous updates and improvements without manual installations.

Upsides

Zenoti's integration of AI-driven personalization enhances user experience and client retention.
The rise of mobile-first strategies aligns with Zenoti's comprehensive mobile solution.
Zenoti's SaaS model benefits from the growing trend of subscription-based revenue streams.

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