Chief Information Officer (CIO) at Zenoti

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Beauty and Wellness, SaaS, TechnologyIndustries

Requirements

Strategic visionary with expertise in orchestrating IT operations, applications, data, and infrastructure
Strong leadership qualities including strategic change management, people leadership, results orientation, business acumen, and coalition building
Experience directing Information Security, Application Security, and Cloud Security programs
Knowledge of embedding security into IT operations, development life cycles, and Cloud operations
Expertise in developing strategies for business applications, including ERP, CRM systems, collaboration tools, and BI solutions
Ability to strategize and direct AI Automation for internal efficiency
Proficiency in incident management, security awareness training, vendor security oversight, performance metrics, IT governance, compliance, and IT Risk Management
Collaborative skills to integrate security and IT into business strategies with other executives

Responsibilities

Craft and execute an innovative IT strategy aligned with company business objectives, prioritizing high-impact initiatives
Direct Information Security, Application Security, and Cloud Security programs, embedding security into IT operations, development life cycles, and Cloud operations
Develop strategies for business applications supporting company goals, including ERP, CRM systems, collaboration tools, and BI solutions
Strategize and direct internal teams towards AI Automation for internal efficiency
Lead response to security incidents, ensuring swift action and clear stakeholder communication
Foster a culture of security awareness with regular training on best practices and threat intelligence
Assess and manage third-party vendor security to meet company standards
Develop and report on key security metrics to assess program effectiveness and guide improvements
Ensure compliance with regulatory standards and manage risks through a comprehensive IT Risk Management program
Collaborate with other executives to integrate security into business strategies
Formulate and implement a strategy for business applications aligned with organizational objectives
Oversee ERP and CRM systems to streamline operations and enhance customer relationships
Ensure effective collaboration tools and BI solutions for optimal communication and data-driven decisions

Skills

Key technologies and capabilities for this role

IT StrategyCloud ComputingIT OperationsData ManagementInfrastructure ManagementCybersecurityComplianceEnterprise Architecture

Questions & Answers

Common questions about this position

What is the salary or compensation for the Chief Information Officer role?

This information is not specified in the job description.

Is this Chief Information Officer position remote or does it require office presence?

This information is not specified in the job description.

What are the key skills required for the CIO position at Zenoti?

The role requires strategic IT leadership, security governance including Information Security, Application Security and Cloud Security, oversight of business applications like ERP, CRM, collaboration tools and BI solutions, AI automation strategy, and executive leadership qualities such as strategic change management, people leadership, results orientation, business acumen, and coalition building.

What is the company culture like at Zenoti?

Zenoti is recognized as a Great Place to Work CertifiedTM for 2021-2022, reaffirming their commitment to empowering people to feel good and find their greatness, and emphasizes fostering a culture of security awareness.

What makes a strong candidate for the CIO role?

Strong candidates will have executive excellence in strategic change management, people leadership, results orientation, business acumen, and coalition building, along with proven ability to craft innovative IT strategies, direct security programs, oversee business applications, and lead AI automation initiatives.

Zenoti

Cloud-based software for beauty businesses

About Zenoti

Zenoti provides cloud-based software tailored for salons, spas, and med spas, helping over 12,000 businesses across more than 50 countries manage their operations. The software includes tools for appointment scheduling, billing, payments, reporting, analytics, marketing, employee management, and inventory control, all aimed at improving customer experience and automating front desk tasks. Operating on a Software-as-a-Service (SaaS) model, clients pay a subscription fee for access to the software, which is continuously updated without manual installations. Zenoti distinguishes itself by offering modern, touchless interactions like online booking and self-check-in, along with 24/7 support and assistance with data migration for new clients. The company's goal is to enhance the efficiency and customer experience of businesses in the beauty and wellness industry.

Bellevue, WashingtonHeadquarters

2010Year Founded

$322MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Parental Leave

Unlimited Paid Time Off

Flexible Work Hours

Wellness Program

Risks

Emerging competitors in beauty software could threaten Zenoti's market share.

Economic downturns may reduce spending in the beauty and wellness industry.

Data privacy regulations like GDPR pose compliance challenges for Zenoti.

Differentiation

Zenoti offers a comprehensive mobile solution for salons, spas, and med spas.

The platform supports both large chains and small businesses with scalable features.

Zenoti's SaaS model ensures continuous updates and improvements without manual installations.

Upsides

Zenoti's integration of AI-driven personalization enhances user experience and client retention.

The rise of mobile-first strategies aligns with Zenoti's comprehensive mobile solution.

Zenoti's SaaS model benefits from the growing trend of subscription-based revenue streams.

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