Change Coordinator at DXC Technology

Riyadh, Riyadh, Saudi Arabia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

IT ServicesIndustries

Requirements

Bachelor’s degree in Information Technology, Business Administration, or related field
Minimum of 4 years of experience in change coordination or IT service management
Strong understanding of ITIL framework and change management principles
Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, Jira)
Excellent communication, organizational, and stakeholder management skills
Ability to work under pressure and manage multiple priorities
ITIL Foundation or higher certification
Experience in large-scale enterprise environments
Strong analytical and reporting skills

Responsibilities

Coordinate and manage the end-to-end change management process in alignment with ITIL or organizational standards
Review and assess change requests for completeness, impact, and risk
Schedule and facilitate Change Advisory Board (CAB) meetings
Ensure proper documentation and communication of change activities across stakeholders
Monitor and report on change metrics, trends, and compliance
Collaborate with technical teams, project managers, and business units to ensure successful change implementation
Maintain the change calendar and ensure alignment with release and deployment schedules
Identify and escalate issues or risks related to change activities
Support continuous improvement of change management processes and tools

Skills

Key technologies and capabilities for this role

ITILChange ManagementServiceNowBMC RemedyJiraITSMStakeholder Management

Questions & Answers

Common questions about this position

Is this role remote or onsite?

The job requires onsite work in Riyadh.

What skills are required for the Change Coordinator position?

Required skills include a Bachelor’s degree in IT or related field, 4+ years in change coordination or IT service management, ITIL Foundation certification, experience with ITSM tools like ServiceNow or Jira, and strong communication and analytical skills.

What is the salary for this position?

This information is not specified in the job description.

What is the company culture like at DXC Technology?

DXC prioritizes strong connections, community, in-person collaboration, flexibility for wellbeing and productivity, and fostering an inclusive environment where everyone can thrive.

What makes a strong candidate for this role?

A strong candidate will have ITIL certification, experience in large-scale enterprise environments, proficiency with ITSM tools, and proven skills in stakeholder management and analytical reporting.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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