CFSP Managed Care Coordinator - Henderson County at Elevance Health

Asheville, North Carolina, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medicaid Managed CareIndustries

Requirements

BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community-based organizations; or any combination of education and experience which would provide an equivalent background
Must reside in North Carolina (specifically Henderson County or listed counties: Alleghany, Buncombe, Catawba, Cherokee, Clay, Cleveland, Graham, Haywood, Henderson, Jackson, Macon, Madison, Polk, Swain, Transylvania)
Within reasonable commuting distance from Henderson County (Hendersonville); candidates not within this distance will not be considered unless accommodation is granted as required by law

Responsibilities

Provide integrated whole-person Care Management under the CFSP Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs
Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population and coordinating cross-agency care to support children’s diverse needs, including physical, behavioral, social, educational, and legal aspects
Collaborate closely with each Member’s County Child Welfare Worker to align health care needs with permanency planning goals
Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and stakeholders in the child welfare system, to coordinate care (e.g., coordination involving juvenile justice awareness)
Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs
Identify members with potential clinical health care needs using predefined tools, coordinating their cases with clinical healthcare management and an interdisciplinary team for care coordination support
Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective and efficient service utilization
Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians
Manage the overall members’ individual service plan within the scope of position in the NC CFSP Program, as required by applicable state law and contract
Interact with patients, members, or providers in person four to five days per week in a field-based role, with occasional office attendance for meetings or training

Skills

Key technologies and capabilities for this role

Managed CareCare CoordinationMedicaidCase ManagementPatient InteractionHealth ServicesChild WelfareBehavioral HealthIntegrated Care

Questions & Answers

Common questions about this position

Is there a sign-on bonus for this position?

Yes, there is a $2500 sign-on bonus.

What is the work location and arrangement for this role?

This is a field-based role in Henderson County (Hendersonville) requiring in-person interaction with patients, members, or providers four to five days per week, with occasional office attendance for meetings or training. Candidates must be within a reasonable commuting distance from the posting location.

What key skills or experiences are needed for the CFSP Managed Care Coordinator role?

The role requires skills in integrated whole-person care management, trauma-informed care recognizing ACEs, collaboration with county child welfare workers and multidisciplinary teams, and coordinating care across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet needs.

What is the team structure like for this position?

The role involves working with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, stakeholders in the child welfare system, and each member's County Child Welfare Worker.

What makes a strong candidate for this CFSP Managed Care Coordinator role?

Strong candidates should have experience in care management for child welfare populations, knowledge of trauma-informed care and ACEs, and the ability to coordinate multidisciplinary teams in field-based settings within the specified North Carolina counties.

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision insurance

401(k) + match

Paid holidays

Paid Time Off

Incentive bonus programs

Stock purchase plan

Life insurance

Wellness Programs

Financial education resources

Adoption & Surrogacy Assistance

Dependent-care Flexible Spending Account (DCFSA)

Parental Leave

Parental Transition Week

Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.

Lawsuit against CMS over MA Star Ratings could lead to financial penalties.

CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.

Acquisition of CareBridge enhances home health services within Carelon division.

Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.

Predictive analytics support early disease detection, aligning with Elevance's whole health approach.

Telehealth expansion offers opportunities to reach more patients remotely.

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