Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
Generally, a minimum of 5 years of experience in property and casualty claims handling
Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
Coverage and Farm claims experience is a plus
Typically manages 2 or more reports
Exhibits exceptional analytical, negotiation, and problem-solving abilities
Ensures the team is knowledgeable of insurance policies, coverage, and claims procedures, and stays updated on industry laws and regulations
Responsibilities
Coordinates the daily operations of the Claims team, ensuring efficient workflow and productivity
Manages litigation handling
Supervises the investigation of liability claims to confirm coverage and to determine liability, compensability and damages
Reviews and approves appropriate claim settlements/reserves within prescribed authority
Advises team members on handling claim files and extends settlement authority as needed after thorough review
May set reserves and provide recommendations or reports for Corporate Claims or senior management
Responsible for overseeing team priorities and coordinating daily tasks
May occasionally perform tasks alongside direct reports
Operates under policies and procedures with limited oversight
Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management