Senior Manager, Ecommerce Business Operations
SpreetailSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, eCommerceIndustries
Requirements
- Demonstrates respect for others, drives positive associate and customer experiences, embraces diversity, and fosters a culture of belonging
- Engages and commits to the team through feedback, coaching, mentoring, and recognition of contributions
- Builds strong, trusting relationships with team members and business partners, communicates effectively, and collaborates to achieve objectives
- Maintains high standards of integrity, ethics, and compliance; models company values and leads by example
- Follows laws, code of conduct, and company policies; supports non-retaliation culture and acts with accountability
- Demonstrates humility, self-awareness, honesty, and transparency
- Puts the customer first with an omni-merchant and Every Day Low Cost mindset to drive value and low prices
- Adopts a broad perspective using data, analytics, customer insights, and business-wide considerations for planning
- Consistently seeks improvement, demonstrates curiosity, and maintains a growth mindset
Responsibilities
- Drive strategy, execution, and growth of omni-channel programs
- Manage third-party vendor programs, including negotiating contracts, controlling costs, mitigating risks, ensuring service delivery, and compliance with legal and financial standards
- Oversee driver payments, benchmarking solutions, and develop programs to increase satisfaction and retention
- Conduct operational planning for supply needs and develop incentives to optimize resource efficiency
- Collaborate with stakeholders to drive program expansion, scalability, and alignment with business goals and profitability
- Support development of new on-demand delivery programs using industry best practices
- Report program performance to senior leadership, identify metrics, and address blockers
- Support financial activities including P&L, budget development, expense management, and compliance with payment processes
- Collaborate cross-functionally with Legal, Compliance, Technology, Operations, and Finance teams
- Develop and implement customer value propositions, drive project outcomes using data insights and continuous improvement
- Enhance customer experience, market share, and agility to adapt to shifting business priorities
Skills
Vendor Management
Contract Negotiation
Cost Control
Risk Mitigation
P&L Management
Budget Development
Expense Management
Stakeholder Collaboration
Metrics Analysis
Compliance Management
Operational Planning
Data Insights
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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