Campus Delivery Courier at RPS North America

Durham, North Carolina, United States

RPS North America Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Logistics, TransportationIndustries

Requirements

  • Provides 5-star customer service to all employees (in all forms of communication)
  • Operate a vehicle whose gross vehicle weight exceeds 10,001 lbs (i.e. Cube Truck, 24 - 26 ft Straight Truck)
  • Lift large bundles of packages and shipments
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Maintain all logs and reporting documentation; strong attention to detail
  • Consistently adhere to business procedure guidelines
  • Adhere to all applicable safety policies, DOT and traffic regulations

Responsibilities

  • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package
  • Manages outgoing mail/package transactions
  • Performs duties associated with shipping and receiving materials
  • Notifies employees upon receipt of inbound deliveries
  • Distributes mail/packages to company personnel
  • Acts as point of contact for company personnel on mail/package inquiries
  • Will perform light maintenance and cleaning duties as assigned
  • Proactively seeks out additional work during downtime
  • Builds professional relationships with customers and other teams
  • Maintains professionalism and composure when interacting with all employees
  • Trains back-up and provides guidance on policies and procedures
  • Determines what additional support is needed when handling sensitive inquiries
  • Provides exceptional customer service to clients
  • Perform all scheduled and unscheduled pickups and deliveries on campus utilizing company vehicle
  • Pick-up and deliver parcels, packages and other items to customers within established timeframes and service standards
  • Participate in cross-training and perform other duties as assigned

Skills

customer service
mail sorting
shipping and receiving
package handling
vehicle operation
DOT regulations
attention to detail
cross-training
light maintenance
chain of custody software

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters
1970Year Founded
$31.5KTotal Funding
ACQUISITIONCompany Stage
Consulting, Energy, Enterprise SoftwareIndustries
5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.
Acquisition by Tetra Tech may impact client relationships.
Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.
The company has a strong focus on sustainability and environmental consulting.
RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.
Growing interest in digital transformation aligns with RPS's expertise.
Expansion of green finance offers new project opportunities for RPS.

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