Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Full Time
Senior (5 to 8 years)
Bodily Injury Claims Specialist at Auto-Owners Insurance
Charlotte, North Carolina, United States
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Minimum of three years of insurance claims related experience
- Ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision
- Ability to effectively understand, interpret, and communicate policy language
- Ability to disseminate appropriate claim handling techniques so that others involved in the claim process understand the issues
- Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute
- Ability to work in the U.S. without current or future sponsorship
Responsibilities
- Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss
- Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage
- Follow claims handling procedures and participate in claim negotiations and settlements
- Deliver a high level of customer service to agents, insureds, and others
- Devise alternative approaches to provide appropriate service, dependent upon the circumstances
- Meet with people involved with claims, sometimes outside of the office environment
- Handle investigations by telephone, email, mail, and on-site investigations
- Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials
- Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule
- Assist in the evaluation and selection of outside counsel
- Maintain punctual attendance according to an assigned work schedule at a Company approved work location
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work-from-home policy for this role?
The role offers a merit-based work-from-home program based on job responsibilities, with flexibility to work from home up to 3 days per week after initial in-person training.
What benefits does Auto-Owners Insurance offer?
Benefits include a competitive base salary, matched 401(k), fully-funded pension plan (once vested), bonus programs, and generous paid time off including holidays, vacation days, personal time, and sick leave.
What experience and skills are required for the Bodily Injury Claims Specialist position?
A minimum of three years of insurance claims related experience is required, along with the ability to organize and conduct investigations involving complex issues, understand and interpret policy language, and disseminate appropriate claim handling techniques.
What is the company culture like at Auto-Owners Insurance?
Auto-Owners offers a friendly work environment, structured training program, employee mentoring, and a group of caring associates focused on creating financial security through rewarding work.
What makes a strong candidate for this claims specialist role?
Strong candidates will have at least three years of insurance claims experience and demonstrate skills in investigating complex issues, interpreting policy language, and effectively communicating with stakeholders involved in claims.
Auto-Owners Insurance
About Auto-Owners Insurance
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
Related Jobs
RemoteRemoteBoard Certified Physician Reviewers - Psychiatry - Vermont License
Blank StreetSalary not specified
- Part Time
- Expert & Leadership (9+ years)
RemoteSenior General Liability Bodily Injury Technical Claims Specialist-1
Argo GroupSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteFirst Notice of Loss Agent (FNOL)
Kin Insurance$44,000 - $53,000/year
- Full Time
- Entry Level & New Grad