Bodily Injury Claims Specialist at Auto-Owners Insurance

Mesa, Arizona, United States

Auto-Owners Insurance Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Minimum of three years of insurance claims related experience
  • Ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision
  • Ability to effectively understand, interpret, and communicate policy language
  • Dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues
  • Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute

Responsibilities

  • Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination
  • Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage
  • Follow claims handling procedures and participate in claim negotiations and settlements
  • Deliver a high level of customer service to our agents, insureds, and others
  • Devise alternative approaches to provide appropriate service, dependent upon the circumstances
  • Handle investigations by telephone, email, mail, and on-site investigations
  • Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials
  • Assist in the evaluation and selection of outside counsel
  • Maintain punctual attendance according to an assigned work schedule at a Company approved work location

Skills

Key technologies and capabilities for this role

insurance claims handlingbodily injury claimsclaims investigationpolicy interpretationliability analysisclaim negotiationclaim settlementscustomer serviceadjuster license

Questions & Answers

Common questions about this position

What is the location or remote policy for this role?

The position is remote in AZ, UT, or ID, with a merit-based work-from-home program offering flexibility determined by leadership after initial in-person training.

What benefits are offered for this position?

Benefits include competitive base salary, matched 401(k), fully-funded pension plan once vested, bonus programs, generous paid time off, friendly work environment, structured training, and employee mentoring.

What experience or skills are required for this role?

A minimum of three years of insurance claims related experience is required, along with the ability to organize investigations, understand and communicate policy language, disseminate claim handling techniques, and maintain required adjuster’s licenses.

What is the company culture like at Auto-Owners Insurance?

The company offers a friendly work environment with structured training programs and employee mentoring, emphasizing a group of caring associates who create financial security.

What makes a strong candidate for this Bodily Injury Claims Specialist role?

Candidates with at least three years of insurance claims experience, strong investigative and decision-making skills, policy interpretation abilities, and any required adjuster’s licenses will stand out.

Auto-Owners Insurance

About Auto-Owners Insurance

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI