Bodily Injury Claims Specialist at Auto-Owners Insurance

Mesa, Arizona, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Minimum of three years of insurance claims related experience
Ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision
Ability to effectively understand, interpret, and communicate policy language
Dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues
Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute

Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination
Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage
Follow claims handling procedures and participate in claim negotiations and settlements
Deliver a high level of customer service to our agents, insureds, and others
Devise alternative approaches to provide appropriate service, dependent upon the circumstances
Handle investigations by telephone, email, mail, and on-site investigations
Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials
Assist in the evaluation and selection of outside counsel
Maintain punctual attendance according to an assigned work schedule at a Company approved work location