Blockchain Application Support Engineer at Crypto.com

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Blockchain, CryptocurrencyIndustries

Requirements

Degree in Computer Science or Engineering or Information Technology or similar discipline
Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
Past job experiences in supporting applications
Attention to detail with an analytical mindset
Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
Experience in deploying in various cloud (Azure, Google, Amazon)
Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)

Responsibilities

Primary responsibilities to ensure the application is running at all times in Production
Manages other non-production environments such as pre-production/staging
Strong understanding of application features and all supported blockchains
Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments
Ability to apply fixes, improvements or optimization on the applications and infrastructure
Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses
Monitor, troubleshoot and triage application alerts and issues
Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed
Continuously improve on monitoring tools and processes
Coordinate DR testing and audit
Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
For senior individuals, the responsibility includes communication with stakeholders on application issues

Skills

Key technologies and capabilities for this role

RustJavaScriptNode.jsGolangBlockchainSmart ContractsDevOpsLog AnalysisIncident ManagementMonitoring Tools

Questions & Answers

Common questions about this position

What programming languages are required for this role?

Knowledge in programming languages such as Rust, Javascript, Node.js, or Golang is required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What experience is needed for supporting applications in this role?

Past job experiences in supporting applications, deploying in clouds like Azure, Google, Amazon, and working with monitoring tools (Grafana, Prometheus), containers (Kubernetes, Docker), and logging tools (Fluentd, ElasticSearch, Kibana) are required.

What makes a strong candidate for this Blockchain Application Support Engineer role?

A strong candidate holds a degree in Computer Science or similar, has application support experience, attention to detail, analytical mindset, log analysis skills, curiosity for root causes, and expertise in cloud deployments, monitoring, containers, and logging tools.

Crypto.com

Cryptocurrency trading and financial services platform

About Crypto.com

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.

Central and Western District, Hong KongHeadquarters

2016Year Founded

$24.3MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees

Benefits

Competitive compensation package.

Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you

International company and team

Risks

Regulatory challenges in South Korea could pose compliance risks.

Integration of traditional financial instruments may expose new regulatory risks.

Expansion into Dubai involves navigating complex regulatory landscapes.

Differentiation

Crypto.com offers the world's largest crypto card program with Visa.

The company integrates traditional finance with crypto through strategic acquisitions.

Crypto.com is a leader in regulatory compliance, security, and privacy certifications.

Upsides

Acquisition of Orion expands product offerings in the UAE's crypto-friendly environment.

Growing interest in crypto-based loyalty programs enhances Visa card offerings.

Eco-friendly blockchain solutions align with Crypto.com's sustainability goals.

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