Blockchain Application Support Engineer at Crypto.com

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Blockchain, CryptocurrencyIndustries

Requirements

Degree in Computer Science or Engineering or Information Technology or similar discipline
Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
Past job experiences in supporting applications
Attention to detail with an analytical mindset
Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
Experience in deploying in various cloud (Azure, Google, Amazon)
Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)

Responsibilities

Primary responsibilities to ensure the application is running at all times in Production
Manages other non-production environments such as pre-production/staging
Strong understanding of application features and all supported blockchains
Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments
Ability to apply fixes, improvements or optimization on the applications and infrastructure
Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses
Monitor, troubleshoot and triage application alerts and issues
Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed
Continuously improve on monitoring tools and processes
Coordinate DR testing and audit
Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
For senior individuals, the responsibility includes communication with stakeholders on application issues

Skills

Key technologies and capabilities for this role

RustJavaScriptNode.jsGolangBlockchainSmart ContractsCryptographyDevOpsLog AnalysisMonitoringTroubleshootingIncident ManagementProblem Management

Questions & Answers

Common questions about this position

What programming languages are required for this role?

The role requires knowledge in programming languages such as Rust, Javascript, Node.js, or Golang.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What salary or compensation can I expect for this position?

This information is not specified in the job description.

What experience is needed to succeed in this Blockchain Application Support Engineer role?

Candidates need past job experiences in supporting applications, experience in deploying in clouds like Azure, Google, Amazon, and experience with monitoring tools (Grafana, Prometheus), container infrastructures (Kubernetes, docker-compose), and logging tools (Fluentd, ElasticSearch, Kibana). A degree in Computer Science, Engineering, or IT is required, along with an analytical mindset and attention to detail.

What does the blockchain security team at Crypto.com focus on?

The team works on core Blockchain technologies, Smart contracts, secure development, confidential computing technology, and advanced cryptographic techniques, with multiple patents granted.

Crypto.com

Cryptocurrency trading and financial services platform

About Crypto.com

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.

Central and Western District, Hong KongHeadquarters

2016Year Founded

$24.3MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees

Benefits

Competitive compensation package.

Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you

International company and team

Risks

Regulatory challenges in South Korea could pose compliance risks.

Integration of traditional financial instruments may expose new regulatory risks.

Expansion into Dubai involves navigating complex regulatory landscapes.

Differentiation

Crypto.com offers the world's largest crypto card program with Visa.

The company integrates traditional finance with crypto through strategic acquisitions.

Crypto.com is a leader in regulatory compliance, security, and privacy certifications.

Upsides

Acquisition of Orion expands product offerings in the UAE's crypto-friendly environment.

Growing interest in crypto-based loyalty programs enhances Visa card offerings.

Eco-friendly blockchain solutions align with Crypto.com's sustainability goals.

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