[Remote] Biomedical Technician I - Shreveport, LA at GE Healthcare

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Associate’s or bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner
A US driver's license is required
Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary
Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time; reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity; specific vision abilities including color, close vision, distance vision, peripheral vision and depth perception
Reside in or close to Shreveport, LA, to provide onsite customer support

Responsibilities

Respond to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drive customer satisfaction through Service Excellence
Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs
Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations
Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
Effectively communicate and partner with teammates and colleagues
Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to customer satisfaction
Implement GE/customer facility contract, supporting business goals and objectives
Lead, instruct, and assist technicians on basic and complex repairs and resolution
Work as a member of local team to provide efficient service delivery to all accounts within assigned area
Share on-call/pager responsibility
Document all repair actions and submit reports/summaries according to schedule
Ensure proper care of spares, tools, and test equipment, and ensure calibration
Maintain approved parts inventory
Manage vendors' service delivery processes in compliance with GE policies, as instructed
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction
May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity)
Meet Health and Human Services, Environment Health, and Safety requirements, and/or all other applicable regulatory requirements

Skills

Key technologies and capabilities for this role

biomedical equipment repairplanned maintenancesafety inspectionsenvironmental inspectionstechnical documentationcustomer relationson-call supportparts inventorytest equipment calibrationvendor management

Questions & Answers

Common questions about this position

What are the required qualifications for the Biomedical Technician I role?

Candidates need an Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; or equivalent military education; or participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; or a High School Diploma/GED with 2+ years of experience servicing electrical, electronics, IT, or mechanical equipment. Analytical and communication skills are also required.

Is this position remote or onsite, and where is it located?

The role requires working onsite at the main customer location in Shreveport, LA, and occasionally at remote sites, so the candidate needs to reside in or close to Shreveport, LA.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the company culture or work environment look like at GE HealthCare?

GE HealthCare emphasizes creating a world where healthcare has no limits, unlocking ambition, turning ideas into realities, and an organization where every voice makes a difference to build a healthier world. The role involves working as a member of a local team, partnering with teammates, and engaging in proactive customer communications.

What makes a strong candidate for this Biomedical Technician role?

A strong candidate will have the required education or experience in servicing equipment, plus strong analytical and communication skills to evaluate complex issues, perform repairs, maintain customer relations, and work effectively in a team while following policies and procedures.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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