Field Service Specialist
VontiveSalary not specified
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries
Requirements
- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field
- Equivalent military education
- Participation in the formal GEHC Biomed/FE Services Internship or Military Externship program
- High School Diploma/GED and a minimum 2 years of experience servicing electrical, electronics, IT or mechanical equipment
- Analytical and communication skills
- Willingness to work "after hours" or a rotating On-Call schedule, including weekends
Responsibilities
- Evaluate basic customer biomedical equipment issues, implement appropriate repairs, and perform PM and safety/environmental inspections
- Assist more experienced technicians on basic and more complex repairs/resolution
- Communicate and partner with teammates and colleagues
- Follow GE policies, procedures, hospital protocol, and complete necessary documentation
- Maintain daily communications with customers to ensure resolution and proper follow up
- Implement GE/customer facility contract and support business goals/objectives
- Work as a member of local team to provide efficient service delivery to all accounts within the assigned area
- Document all repair actions and submit reports/summaries according to schedule
- Ensure proper care of spares, tools, and test equipment, and ensure calibration
- Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment
- Utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM
- Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements
- Complete all planned Quality and Compliance training within defined deadlines
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization
- Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner
- Ensure all test equipment is tracked and 100% calibrated on time
Skills
GE Healthcare
Healthcare technology and data analytics provider
About GE Healthcare
GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.
Chicago, IllinoisHeadquarters
1892Year Founded
N/ACompany Stage
Data & Analytics, HealthcareIndustries
10,001+Employees