[Remote] Biomedical Technician 2 - Reston, VA at GE Healthcare

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner
Comply with GEHC's standard background check, including a post-offer drug test, and during employment, comply with all customer access policies (e.g., proof of required immunizations, additional drug tests or background checks, including federal government background check if applicable)
Able to lift, carry, push, and pull up to 35 lbs. unassisted; frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods; reach at, above and below shoulder level; flex/extend neck; good hand and finger dexterity; specific vision abilities (color, close, distance, peripheral vision, depth perception)
Willingness to be available "after hours" or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations; complete all planned Quality and Compliance training within defined deadlines; identify and report any customer quality or compliance concerns

Responsibilities

Respond to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drive customer satisfaction through Service Excellence
Evaluate complex customer biomedical equipment issues and implement appropriate repairs
Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations
Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
Effectively communicate and partner with teammates and colleagues
Establish and engage in proactive daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
Implement GE/customer facility contract, supporting business goals and objectives
Lead, instruct, and assist technicians on basic and complex repairs and resolution
Work as a member of local team to provide efficient service delivery to all accounts within assigned area
Share on-call/pager responsibility
Document all repair actions and submit reports/summaries according to schedule
Ensure proper care of spares, tools and test equipment, and ensure calibration
Maintain approved parts inventory
Manage vendors' service delivery processes in compliance with GE policies, as instructed
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction
May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in more interactive customer relationship, including Safety Committee or other participation)
Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements

Skills

Key technologies and capabilities for this role

biomedical equipment repairplanned maintenancesafety inspectionsmedical equipment diagnosticstechnical documentationcustomer relationsparts inventory managementvendor managementGE policiesregulatory compliance

Questions & Answers

Common questions about this position

What qualifications are required for the Biomedical Technician 2 position?

Candidates need an Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field plus 2+ years servicing medical equipment; or equivalent military education with 2+ years experience; or High School Diploma/GED with 4+ years servicing medical equipment.

Is this a remote position or does it require on-site work?

This is not a remote position; it requires responding to service calls at customer sites in the Reston, VA area, performing on-site repairs and maintenance.

What key skills are needed for this role?

The role requires analytical and communication skills to explain technical issues simply, along with experience servicing medical equipment and knowledge of standards, codes, and procedures.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the team structure look like for this role?

The role involves working as a member of a local team, leading and assisting technicians on repairs, sharing on-call responsibilities, and potentially acting as Site Leader directing fellow Biomedical Technicians.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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