Barista | Downtown Brooklyn, NY at Blank Street

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Hospitality, Food & BeverageIndustries

Requirements

Friendly and enthusiastic with a passion for excellent customer service
Ability to thrive in a team environment while also working independently
Reliable and able to effectively manage time and priorities, especially during busy periods
Passionate about creating delicious coffee and cafe beverages
Strong independent problem-solver with multitasking and communication skills
Curious, adaptable, and willing to learn
Comfortable with cash handling and maintaining store safety

Responsibilities

Delight customers with consistent, welcoming, and engaging customer service, aiming to turn them into regulars
Work within a world-class coffee program using the eversys cameos and shotmasters to prepare high-quality drinks
Complete all training to ensure proper handling of food and beverage to maintain freshness and quality
Implement systems to minimize product wastage (both food and beverage) and adjust par levels accordingly

Skills

Key technologies and capabilities for this role

Customer ServiceCoffee PreparationTeamworkTime ManagementCash HandlingMultitaskingProblem SolvingEversys CameoShotmaster

Questions & Answers

Common questions about this position

Is this barista position remote or onsite?

This is an onsite position located in Downtown Brooklyn at One Boerum Place.

What are the working hours for this barista role?

Expected business hours are Monday - Sunday, 6:00 AM - 7:00 PM, with shifts possibly starting as early as 5:00 AM or as late as 8:00 PM.

What skills are required for the barista position?

Key requirements include friendly customer service, teamwork with independence, time management during busy periods, coffee knowledge, problem-solving, multitasking, communication, adaptability, and comfort with cash handling and store safety.

What is the company culture like at Blank Street?

Blank Street values attention to detail, inclusive teamwork, clear communication, and welcoming hospitality, focusing on creating meaningful moments and a clean, inviting environment.

What makes a strong candidate for this barista role?

A strong candidate is passionate about customer service and coffee, thrives in a team while working independently, manages time well during busy periods, solves problems effectively, and is adaptable with experience in cash handling.

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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