Banking Services Operations Associate III - Non Real Estate Collateral Management at M&T Bank

Millsboro, Delaware, United States

M&T Bank Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Associate’s degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience
  • Minimum of 2 years’ relevant work experience (preferred)

Responsibilities

  • Process direct lien filing transactions, including completing specific state Department of Motor Vehicle (DMV) documents
  • Work with customers and branches to resolve related issues
  • Complete research on outstanding title/lien perfections, including calling dealers, DMV and customers as well as responding to online DMV inquiries; escalate issues as appropriate to more experienced personnel
  • Research and process all requests for consumer title and collateral maintenance. Complete state-specific documentation as required
  • Process lien release transactions following loan satisfaction or total loss
  • Research and fulfill titling requests from internal business partners
  • Provide branch phone support regarding vehicle titling at time of closing
  • Check processing to include data input, reconcilement and daily general ledger to ensure accuracy of activities
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
  • Promote an environment that supports belonging and reflects the M&T Bank brand
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
  • Complete other related duties as assigned

Skills

lien filing
DMV processing
collateral management
title research
customer service
outbound calls
data entry
reconcilement
general ledger
risk management
regulatory compliance

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters
1993Year Founded
IPOCompany Stage
Financial ServicesIndustries
10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.
Integration challenges from the United Bank merger may disrupt operations.
Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.
The bank offers a wide range of traditional and digital banking services.
Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.
Decreased prime rate may attract more borrowers, increasing loan volume.
Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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