Authorizations CSR for US Healthcare - ISTA Solutions at A1M Solutions

Benefits include competitive salary and benefits, health insurance with free dependents, 10% night differential, attendance bonus, paid time off, convertible to cash leave credits, performance appraisal, and opportunities for career growth and continuous learning.

This is an on-site position requiring willingness to work onsite in Buendia, Makati, or Shaw Blvd, Mandaluyong, and it is not remote.

Requirements include at least 6 months BPO experience handling a Healthcare Account, familiarity with US Healthcare Insurance, knowledge of Authorizations processes, good verbal and written English skills, strong problem-solving skills, empathy, patience, adaptability, ability to remain calm under pressure, and proficiency in computer systems.

ISTA Solutions prioritizes employee satisfaction, work-life balance, long-term success, continuous learning, and fosters an all-inclusive environment where everyone thrives with strong culture and values-driven leadership.

A strong candidate is a team player with at least 6 months BPO experience in Healthcare, knowledge of US Healthcare Insurance and Authorizations, good English skills, empathy, problem-solving abilities, adaptability, and willingness to work onsite and night shifts.