Staff Developer, Authentication Enablement
1PasswordSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
eCommerce, RetailIndustries
Requirements
- Bachelor’s degree in Fashion Merchandising, Design, Education, or a related field (or equivalent experience)
- 6+ years of experience in authentication or brand quality roles, with at least 2+ years in a leadership or training capacity
- Deep category knowledge of luxury and designer brands (e.g., Louis Vuitton, Chanel, Gucci, Hermès, Prada, etc.)
- Excellent communication skills
Responsibilities
- Serve as the subject matter expert on authentication training for the Handbags & Accessories or Apparel categories
- Ensure training content reflects current authentication methodologies, brand updates, and counterfeit trends
- Support continuous education for staff through workshops, refresher courses, and global knowledge-sharing initiatives
- Design, implement, and continuously refine authentication training programs tailored to handbags, accessories, and apparel categories
- Partner with the Instructional Design team to develop detailed training materials, including e-learning modules, visual reference guides, hands-on exercises, and assessments
- Partner with authentication experts to ensure accuracy and relevance of training content
- Lead, mentor, and develop a growing team of global Authentication Trainers
- Set clear performance goals, provide regular coaching and feedback, and foster a culture of excellence and accountability
- Communicate professionally with employees, leadership, and business partners
- Take proactive steps to ensure that best practices are followed and champion eBay DNA principles
- Collaborate closely with Quality Assurance, Operations, and Product teams to align training content with evolving tools and standards
- Use data and feedback loops to assess training effectiveness and implement continuous improvements
- Manage training calendars, onboarding pipelines, and scheduling across multiple sites or time zones
- Maintain accurate training records and certifications within the LMS or tracking system
- Report on training completion rates, skills assessments, and performance trends
- Requires up to 50-75% travel annually (domestic and international)
Skills
authentication training
handbags authentication
accessories authentication
apparel authentication
counterfeit detection
training program development
subject matter expertise
brand updates
instructional design
eBay
Global online marketplace for buying and selling
About eBay
eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.
San Jose, CaliforniaHeadquarters
1995Year Founded
$6.5MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
10,001+Employees