Senior Software Engineer
Jasper- Internship
- Mid-level (3 to 4 years), Senior (5 to 8 years)
The Associate Software Engineer should possess strong analytical skills and a keen desire to learn, along with experience developing, implementing, and supporting Jira and Confluence software solutions. Experience with software renewals is also required.
This role involves administering technical solutions and projects within Jira, Confluence, and Jira Service Management, supporting upgrades to the Atlassian toolset, providing user access and JML processes, contributing to the development of customisations, training and guiding users, providing technical support, maintaining documentation, contributing to license management, working under guidance to understand problems and deliver solutions, writing code for scalable solutions, and contributing to initiatives to improve system observability and operational efficiency.
Automates customer service with AI chatbots
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.