Associate Senior Software Engineer at Global Payments

Noida, Uttar Pradesh, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FinTechIndustries

Requirements

Extensive knowledge of the industry, transaction processing, and/or financial services businesses
Ability to understand and consult on system design, utilization, and availability of value-added products
Keep current on system and module enhancements
Serve as authority on all module/client-related issues
Ability to solve client software problems, identify bugs using various tools, and provide solutions
Understand and adhere to department practices, procedures, and methodologies
Ability to perform detailed and complex analysis, issue resolution, developmental requests, and change controls while maintaining high system data integrity
Technical ownership to guide team members to finalize solutions or best-suited workarounds
Act as an escalation point for allocated clients and find required solutions for escalated situations
Ability to manage multiple team members, provide techno-functional support, evaluate performance, motivate resources, facilitate conflict resolution, and track skill sets/feedbacks
Monitor team progression, set goals, conduct performance evaluations, and facilitate skill set growth

Responsibilities

Oversee application systems, architecture, design, data workflow, logical processes, and system interfaces
Assure synergy between software and hardware architecture to maximize that relationship
Determine and develop architectural approaches and solutions, conduct business reviews, document current systems, and develop recommendations
Ensure optimal application and system performance
Accountable for ownership of client’s needs and requests
Complete client maintenance as requested, ensuring verification of changes with quality and accuracy
Prepare for and attend established client issues calls
Participate in or facilitate internal and external meetings, assist in research, fact-finding, and prepare proper documentation
Prepare for and attend established development meetings; document and maintain communication with clients
Determine impact across component lines of development, issues, or client requests
Facilitate knowledge transfer between ongoing projects and client issues to ensure components meet client and company needs
Help determine alternatives to meet client needs or increase revenue opportunities
Represent department in various focus groups
Understand client’s strategic needs and develop high-level client relationships
Continue to develop and maintain positive working relationships within the organization

Skills

Key technologies and capabilities for this role

Software ArchitectureSystem DesignApplication DevelopmentData WorkflowSystem InterfacesHardware-Software IntegrationPerformance OptimizationClient CommunicationDocumentationKnowledge Transfer

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

Is the salary or compensation mentioned for this position?

This information is not specified in the job description.

What are the key responsibilities that show required skills for this role?

The role requires skills in overseeing application systems, architecture, design, data workflow, logical processes, system interfaces, ensuring synergy between software and hardware, conducting business reviews, documenting systems, and performing detailed analysis, issue resolution, and change controls.

What is the company culture like at Global Payments?

The company has a dynamic team driven by passion for success, focused on delivering best-in-class payment technology and software solutions, with emphasis on client relationships, knowledge transfer, and positive working relationships across the organization.

What makes a strong candidate for the Associate Senior Software Engineer role?

Strong candidates will have technical ownership to guide teams, extensive knowledge of transaction processing and financial services, ability to solve client software problems, identify bugs, and ensure high system data integrity, along with skills in client relationship management and system design consultation.