Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation, Logistics, TechnologyIndustries
Requirements
- High school diploma/GED equivalent
- Experience in cargo claims in a 3PL environment preferred
- Strong critical thinking, judgment and decision making skills
- Ability to process claims generally up to $30,000
- Strong attention to detail
- Strong written and verbal communication skills
- Strong risk analysis and organizational skills
- Basic understanding of accounting
Responsibilities
- Process assigned claims from filing to resolution efficiently, accurately, and within time standards
- Review claim documents for accuracy
- Research and work with Claims Lead to evaluate evidence to make informed decisions and respond accordingly
- Process appeals, declinations and payment requests
- Issue payments to customers and process deductions for carriers
- Build a strong understanding of industry regulations and Arrive's and carriers’ insurance policies and their impact on filed claims
- Communicate and build strong relationships with carriers, insurance companies and customers
- Provide status updates, request additional information and resolve concerns
- Establish effective and cooperative working relationships with internal sales and sales management
- Work closely with customer reps, carrier reps and accounting as needed to process claims
- Maintain ownership of the claims tasks and meet time standards for aging claims
Skills
Claims Processing
Claims Investigation
Document Review
Evidence Evaluation
Payment Processing
Carrier Deductions
Insurance Policies
Regulatory Compliance
Carrier Communication
Customer Relations
Sales Coordination
Arrive Logistics
Freight brokerage and logistics solutions provider
About Arrive Logistics
Arrive Logistics connects shippers needing to transport goods with carriers that provide the transportation services. They offer various shipping solutions, including Less Than Truckload (LTL) and Temperature Controlled shipping, tailored to meet the specific needs of their clients. The company stands out from competitors by leveraging advanced technology for real-time tracking and efficient operations, supported by a skilled team. Arrive Logistics aims to deliver exceptional service and strategic value to clients while helping them save time and money.
Austin, TexasHeadquarters
2014Year Founded
$325.9MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & TransportationIndustries
1,001-5,000Employees
Benefits
Uncapped earning potential
Matching 401(k)
World class training program
Nationally recognized company culture
Incredible sales contests
Risks
Increased competition from AI-driven logistics firms threatens market share.
Rapid expansion may strain management resources and operational efficiency.
Volatile weather conditions pose challenges to delivery schedules and costs.
Differentiation
Arrive Logistics leverages advanced technology for real-time tracking and efficiency.
The company offers a wide range of shipping solutions, including LTL and intermodal.
Arrive's focus on customized logistics solutions sets it apart from competitors.
Upsides
Opening of Guadalajara office enhances cross-border logistics capabilities.
Recognition as a Top Carrier boosts industry reputation and client trust.
Expansion to Columbus and Tampa indicates strategic growth in key markets.
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