Application Support Engineer at Accenture

Kolkata, West Bengal, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 2 years of experience in Netapp Network Attached Storage (NAS) Administration
Sound experience in providing L2/L1 support for Storage Management and support on NetApp Cluster mode
Sound experience in NetApp C Mode (Data Ontap), NetApp HCI, MetroCluster, HP3par, Huawei and Pure technologies, RAID Levels, Flashpool and Flexclone
Good knowledge on CIFS, NFS, ISCSI and FCP protocols
Experience with installation, configuration and management of storage arrays and switches
Experience with Brocade and Cisco SAN Switches
Experience on Storage Pools, Tiering, LUN masking and zoning
Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications
Knowledge about the ITIL framework
Good technical expertise on Snap Center
Relevant certifications (added advantage)
Strong written and verbal communication skills, interpersonal skills
Strong time management skills, problem solving and analytical skills
Ability to perform team management roles
Ability to work a flexible work schedule, including nights, weekends, and holidays due to 24X7 operations
15 years full time education (5 years mandatory as per Accenture Standards)

Responsibilities

Act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems
Collaborate with various teams to troubleshoot and analyze system performance, ensuring seamless function of all components to support business operations
Engage in problem-solving activities, utilizing analytical skills to diagnose issues and implement effective solutions
Design and implement NetApp storage systems including installation, configuration, software upgrades, and storage provisioning
Administer Fiber Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches
Design and Configure Replication for Disaster Recovery using Snapmirror and other NetApp tools
Plan and implement best practices for NAS and SAN solutions
Create and update documentation for storage procedures

Skills

Key technologies and capabilities for this role

NetApp NAS AdministrationNetApp Cluster ModeStorage ManagementL2 SupportL1 SupportFiber Channel SANSnapmirrorStorage ProvisioningDisaster Recovery

Questions & Answers

Common questions about this position

What are the must-have skills for this Application Support Engineer role?

The must-have skill is Netapp Network Attached Storage (NAS) Administration.

What experience level is required for this position?

Minimum 2 year(s) of experience is required.

What is the employment type for this role?

This is a full-time position.

What key technical skills are listed under professional and technical skills?

Key skills include sound experience in NetApp C Mode (Data Ontap), NetApp HCI, MetroCluster, HP3par, Huawei and Pure technologies; good knowledge on CIFS, NFS, ISCSI and FCP protocols; experience with Brocade and Cisco SAN Switches; and expertise in Storage Pools, Tiering, LUN masking and zoning.

What soft skills are important for this role?

Strong written and verbal communication skills, interpersonal skills, strong time management skills, problem solving and analytical skills are required.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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