Annuities Customer Support at DXC Technology

Plano, Texas, United States

DXC Technology Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
NoVisa
InsuranceIndustries

Requirements

  • High school diploma
  • Minimum 2 years of customer service experience in the insurance and annuities fields
  • Working experience of insurance products, applicable policies, procedures, and guidelines
  • Excellent communication skills
  • Excellent grammar and writing skills
  • Legally authorized to work in the United States without requiring sponsorship

Responsibilities

  • Follows procedures to process new business application transactions
  • Corresponds with agents, internal wholesalers and other departments regarding pending cases
  • Responsible for the accurate handling and timely execution of New Business Applications
  • Must provide an elite customer services experience
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
  • Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/BrightHouse guidelines
  • Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
  • Performs other related duties as assigned or required

Skills

Customer Service
Annuities
Insurance Products
MS Excel
Communication Skills
Transaction Processing
Process Improvements
New Business Applications

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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