Analytics Manager | Canada| Remote

About Grafana Labs

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity

We are looking for an expert in Sales and Analytics who can partner deeply and efficiently across our Go-To-Market organization to help support high-tempo, data-driven decisions. Reporting to our Director of RevOps Analytics, the Analytics Manager will be part of a rapidly growing Revenue Operations team focused on bringing greater predictability and insight to the business, and helping define our GTM strategy. To be successful, you will be able to operate in an unstructured, fast paced environment and look forward to building the foundations for our future growth. You will bring a solid technical foundation across a wide variety of skills used in the GTM Organization to tackle critical operational and business initiatives.

What You’ll Be Doing

• Develop reliable, accurate, powerful, and easy-to-use dashboarding, tooling, and reporting to support Sales and operational teams
• Develop repeatable, scalable models to help define Go-To-Market planning and performance assessment
• Partner cross functionally to establish a team perspective on ongoing growth opportunities (new markets, expansion of channels, methods to increase rep productivity, etc.)
• Optimize the information design across the GTM technology stack to enable the development of marketing and sales analytics
• Work closely with GTM leadership to prepare thoughtful analysis and insights for senior leadership
• Define highly accurate, stable, and performant data models that feed production system integrations and key source tables for analytics
• Manage urgent ad hoc data analysis / QA support requests

What Makes You a Great Fit

• Experience in a Sales or GTM organization, and familiar with common sales models like rep productivity, rep capacity, campaign influence, and quota modeling
• 3+ years of SQL experience: writing complex yet efficient SQL is a daily habit for you
• 1+ year of JavaScript experience
• 1+ year of Data Visualization Experience with one of the following tools: Tableau, Looker, Mode Analytics, Sisense
• Experience getting their hands dirty with ETL / data engineering and familiar with popular data warehouses (BigQuery, Snowflake, etc)
• Experience with the following: Salesforce, BigQuery, DBT, ZenDesk
• Excellent communication skills with senior management audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis; deliver customer-oriented KPIs, dashboards, and runbooks in order to ensure alignment with those audiences
• Previous experience with Grafana visualization, or a desire to invest the time to learn

Bonus Points For

• Knowledge of consumption modeling financial metrics
• 3+ years of production model development
• 1+ year of Python / Spark / Scala - familiar with statistical and machine learning packages, as well as generating ad hoc ETL jobs