Quality & Safety Manager, Patient Safety & Risk Management
RoSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- High School Diploma, GED or equivalent certification
- At least 1 year of leadership experience in Fraud, AML investigations or a Compliance role
- At least 2 years of investigative experience in Fraud or AML investigations
- Preferred Qualifications
- Bachelor's Degree
- 2+ years of people leader experience in Fraud, AML investigations, or Compliance role
- 3+ years of investigative experience in Fraud and AML investigations
- Certified Anti-Money Laundering Specialist (CAMS) certification, or Certified Protection Professional (CPP) certification, or Certified Fraud Examiner (CFE) certification
Responsibilities
- Supervise reviewers of various AML processes, including suspicious activity investigations, closing reviews, or other AML processes
- Work closely with AML Process Managers to perform critical functions
- Plan and conduct processes related to anti-money laundering
- Manage the workflow of AML analysis
- Coach team and teach others about AML processes through training and education
- Supervise daily workflow and operational metrics of AML Quality team
- Provide daily supervision of a small central unit of Investigators
- Assist with training in Regulatory Operations and in business areas
- Contribute to internal AML Operations projects related to modification of policies/procedures
- Assess changes to policies/procedures and their impact on the team and overall investigative quality
- Perform assessments of quality assurance reviews on draft Suspicious Activity Reports, closing cases, and/or other AML processes
- Handle escalated issues for advanced investigation and analysis
- Assess internal trends, external regulatory and law enforcement environment to make recommendations on risk areas and alter or add typologies in certain business areas
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary range for this AML Quality Supervisor position?
The salary ranges by location: Chicago, IL and Plano, TX ($86,000 - $98,200), Jericho, NY ($103,200 - $117,800), McLean, VA ($94,600 - $107,900), and Richmond, VA ($86,000 - $98,200), listed for AML Sr. Investigator II.
Is this AML Quality Supervisor role remote or location-specific?
This information is not specified in the job description.
What are the basic qualifications for the AML Quality Supervisor role?
Basic qualifications include a High School Diploma, GED or equivalent, at least 1 year of leadership experience in Fraud, AML investigations or Compliance, and at least 2 years of investigative experience in Fraud or AML investigations.
What does the team structure look like for this AML Quality Supervisor position?
The role involves supervising daily workflow of a small central unit of Investigators and working closely with AML Process Managers.
What makes a strong candidate for the AML Quality Supervisor role?
Preferred qualifications include a Bachelor's Degree, 2+ years of people leader experience, 3+ years of investigative experience in Fraud and AML, and certifications like CAMS, CPP, or CFE.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
Related Jobs
RemoteRemoteDeputy Compliance Officer
Bitcoin DepotSalary not specified
RemoteFinancial Crime Investigator
BinanceSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteSupervisor, Field Operations Support
BrightseedSalary not specified
RemoteQuality Assurance Specialist
OkloSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteQuality Engineer (Tech Lead)
AffiniPaySalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteManager, Quality Compliance
HumanaSalary not specified