Community & Customer Success Manager
MozillaSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Maritime, BiotechnologyIndustries
Requirements
Candidates should possess 3+ years of proven experience in Community Management, Communications, or a similar field, a Bachelor’s degree in Business, Communications, Marketing, or a related field, excellent verbal and written English skills, familiarity with online community platforms and social media, and initiative-taking mindset. Experience in the maritime industry or AIS technology is beneficial, as is familiarity with the Atlassian platform and Intercom, and additional languages are considered a plus.
Responsibilities
The AIS Community Development Manager will be responsible for expanding the AIS Station Owner community by identifying and onboarding new members, monitoring AIS coverage and identifying areas for improvement, evaluating station applications, maintaining communication and support for contributors, initiating and implementing outbound campaigns for network growth and engagement, suggesting process optimizations, generating content for various media, coordinating logistics, reporting on network growth, providing basic technical support, and troubleshooting network infrastructure.
Skills
Community Management
Communications
Social Media
Online Community Platforms
Atlassian
Intercom
Content Creation
Technical Support
Network Infrastructure
Reporting
Kpler
Provides data and analytics for commodity markets
About Kpler
Kpler provides intelligence solutions for commodity markets, focusing on over 25 different commodities including oil, gas, LNG, and maritime freight. The company offers real-time data and analytics through various platforms such as a web-based terminal, API, SDK, and Excel add-in, allowing clients to easily integrate this information into their workflows. Kpler's clients, which include portfolio managers, investment firms, and brokers, use its data to make informed decisions regarding commodity flows, storage levels, and market trends. Unlike its competitors, Kpler emphasizes transparency and accuracy, providing detailed insights into complex markets, such as U.S. crude oil export flows and global storage inventories. The company's goal is to empower clients with expert insights and reliable data solutions to navigate volatile markets.
Key Metrics
Paris, FranceHeadquarters
2014Year Founded
$214MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Financial ServicesIndustries
501-1,000Employees