AI Researcher at Promise

San Francisco, California, United States

Promise Logo
$150,000 – $215,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Government TechnologyIndustries

Requirements

  • Experience in machine learning and statistical analysis (5+ years)
  • Hands-on experience with model training, fine-tuning, and validation for classification/regression tasks (ROC AUC, Precision, Recall, F1)
  • Proficiency with frameworks like PyTorch, MLFlow, LightGBM, or similar
  • Experience working directly with deep learning or LLMs
  • Experience in applied AI for fintech, govtech, or other regulated industries
  • Strong understanding of computer vision, natural language processing, and data preprocessing
  • Experience with model deployment and production systems
  • Ability to work in a high-impact, evolving environment
  • Detail-oriented, rigorous, and adaptable mindset
  • Comfortable navigating a high-impact, evolving environment
  • Experience with open-source and vendor ecosystems
  • Strong communication and collaboration skills

Responsibilities

  • Experimentation and building: Train, fine-tune, and evaluate ML models and LLMs for real-world government use cases
  • Applying AI in the field: Tackle challenges like OCR, document parsing, and classification to streamline services
  • Bridging research and impact: Source, adapt, and operationalize models from both open-source and vendor ecosystems
  • Improving efficiency: Enhance automation, reduce manual processes, and boost system performance across the platform
  • Shaping the future: Push forward scalable, ethical AI solutions that redefine how people access public support
  • Experience sourcing: Sourcing from leading vendors and open-source projects
  • Fine-tuning and deployment: Fine-tune and deploy models into production systems
  • Model validation and testing: Validate and test models for accuracy and reliability
  • Collaboration and communication: Collaborate with cross-functional teams to integrate AI solutions into government services
  • Continuous learning: Stay up-to-date with the latest AI research and advancements
  • Problem-solving: Troubleshoot and resolve technical issues related to AI implementation
  • Data preprocessing and cleaning: Clean and preprocess data for model training and evaluation
  • Model evaluation and comparison: Evaluate and compare the performance of different AI models and algorithms
  • Stakeholder communication: Communicate with stakeholders, including government agencies, to ensure AI solutions meet their needs
  • Continuous improvement: Identify areas for improvement and propose solutions to enhance AI solutions and efficiency

Skills

AI
Machine Learning
LLMs
OCR
Document Understanding
Classification
Model Training
Model Evaluation
Vendor Sourcing
Open-Source Projects
Model Deployment

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters
2017Year Founded
$46.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Government & Public Sector, Social ImpactIndustries
51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.
Changes in government policies may impact demand for Promise's services.
Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.
The company uses advanced technology for quick and reliable income verification services.
Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.
AI-driven outreach methods enhance customer engagement in the public sector.
Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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