Administrator (Mortgages) at Tandem Bank

Blackpool, England, United Kingdom

Tandem Bank Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Banking, Mortgages, Financial ServicesIndustries

Requirements

  • Excellent attention to detail and desire to provide excellent customer service
  • Exceptional written and oral communication skills
  • Good organisational and time management skills
  • The ability to work on your own initiative
  • Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines
  • Comply with individual conduct rules and meet the Company’s fit and proper standards (assessed regularly)
  • Good understanding of the regulations which we work within (preferred, not essential)

Responsibilities

  • Checking that intermediaries meet the criteria for submitting mortgage applications to Tandem
  • Flexible approach to ad hoc tasks
  • Manage internal admin system
  • Conduct internal and external phone calls and manage relevant tasks
  • Ensure all system generated letters are sent daily
  • Filing, retrieving, and correctly storing away and scanning (DMS) documents on to accounts
  • Accountability for individual performance and contribution to achieve KPI’s set by the business
  • Ownership of individual performance and personal development
  • Ensure all aspects of administration are carried out with care and attention to detail, adhering to the appropriate policies, procedures and government legislation

Skills

Mortgage Administration
Customer Verification
Administrative Systems
Phone Communication
Compliance
Attention to Detail
Shift Work

Tandem Bank

Digital bank offering green financial solutions

About Tandem Bank

Tandem Bank provides digital financial services with a focus on environmentally friendly solutions. It offers a variety of products including personal loans, home loans, mortgages, car finance, and savings accounts, catering to individuals in the UK. The bank's approach to lending emphasizes green initiatives, aiming to minimize the environmental impact of its customers. Tandem generates revenue through interest on loans and fees from savings products. What sets Tandem apart from other banks is its strong commitment to sustainability, demonstrated by financing significant CO2 reductions and collaborating with partners like Oplo and Allium to enhance its green offerings. The goal of Tandem Bank is to provide fair financial solutions while promoting environmental responsibility.

Blackpool, United KingdomHeadquarters
2013Year Founded
$164.3MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Fintech, Social Impact, Financial ServicesIndustries
201-500Employees

Benefits

Paid Vacation
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Flexible Work Hours
Hybrid Work Options

Risks

Competition from digital banks like Monzo and Starling Bank is intensifying.
Regulatory scrutiny on greenwashing claims could challenge Tandem's environmental product claims.
Rising UK interest rates may reduce demand for Tandem's lending products.

Differentiation

Tandem Bank focuses on environmentally friendly financial solutions, setting it apart from competitors.
The bank's community-driven approach involves users in product development, enhancing customer satisfaction.
Tandem's partnerships with Oplo and Allium strengthen its green lending initiatives.

Upsides

Increased demand for sustainable finance aligns with Tandem's green financial products.
Open banking in the UK enhances Tandem's ability to offer personalized services.
UK's net-zero emissions goal supports Tandem's green lending business model.

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