Ability to maintain a positive, team-oriented environment while achieving high levels of performance with a strong customer focus
Demonstrated leadership skills and resource development skills
Ability to effectively delegate responsibility and supervise the activities of others
Ability to interface well with other internal departments and outside customers
Excellent written and verbal communication skills
Proficient in MS Office
Experience in High-end Accounting Systems such as SAP, etc
Responsibilities
Timely completion and accuracy of Vendor invoice processing
Vendor/employee queries are resolved and communicated in a timely manner
All invoices are accurately recorded/booked into the accounting system (Vantage SAP) within agreed turnaround times
All vendor accounts are reconciled to vendor statements, with timely resolution of any queries
Debit balances are reported and cleared on a regular basis
Produce effective qualitative and quantitative metrics reporting to measure efficiency and effectiveness of function and staff
Assist in month-end close & reporting process
Manage client and external audit process when necessary
Provide enhanced level of customer service to external groups (IPG network agencies, vendors, tax & regulatory authorities)
Assist in the design & improvement of a Helpdesk process to track and measure invoice queries and resolution time
Drive process improvements and efficiency into the invoice processing function, ensuring common processes are applied to all agencies and leading practices are adopted through staff training and system enhancements