A&H Express Claims Examiner at AIG

Bangkok, Bangkok, Thailand

AIG Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Bachelor’s degree in the related field
  • Strong stakeholder management experience
  • Good interpersonal skills
  • Policy language skills enabling accurate and consistent policy wording interpretation (a plus)
  • Insurance experience (an advantage)
  • Good command of English skills (an advantage)

Responsibilities

  • Assess Express claims within authority
  • Support team performance per required criteria and ensure best practices are used among the team
  • Ensure claims are accurately assessed and proactively reserved within agreed service levels
  • Provide effective resolution at the claims level
  • Be accurate and consistent to control financial claims matters
  • Follow best practices on compliance matters with governance standards and regulatory requirements, and minimize lost economic opportunity within the claims segment
  • Be efficient in communication to all relevant stakeholders

Skills

Key technologies and capabilities for this role

Claims AssessmentStakeholder ManagementInterpersonal SkillsPolicy InterpretationInsurance ClaimsComplianceRegulatory StandardsEnglish Proficiency

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

The role requires team members to be primarily in the office to support in-person collaboration, which is a vital part of AIG's culture.

What benefits are offered for this role?

AIG offers a comprehensive Total Rewards Program that includes benefits focused on health, wellbeing, financial security, and professional development.

What skills and qualifications are required for the Claims Examiner role?

A Bachelor’s degree in a related field is required, along with strong stakeholder management experience, good interpersonal skills, and insurance experience with good command of English is an advantage. Policy language skills for accurate policy interpretation are a plus.

What is the company culture like at AIG?

AIG fosters a culture of inclusion and belonging through learning, cultural awareness activities, and Employee Resource Groups (ERGs), valuing in-person collaboration and celebrating diverse talents, backgrounds, and goals.

What makes a strong candidate for this Claims Examiner position?

Strong candidates will have a Bachelor’s degree, strong stakeholder management and interpersonal skills, plus insurance experience, policy language skills, and good English command to ensure accurate claims assessment and team support.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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